Pulau Beras Basah Cheap Holidays

We paid for a sea view room, however the music in the evening was very loud even with windows shut. We opted to downgrade the following day to a room at the back with jungle view, which was much better. The rooms are okay, basic and could do with a refresh. The pool area is okay, plenty of sunbeds available. The hotel overall was okay but felt more 3* than 4*.

Staff waa very welcoming and friendly. Very nice hotel and the room was very clean and comfortable. Overall will stay there again.

Room with the pool and see view. Spacious arrangement. Complementary Fruits. Friendly Staff. Entertainment. Free activities in the morning. Will enjoy more next time.

Inconsistent service at cassia restaurant and in room dining.

Nice spacious room, good food and very friendly and accommodating staff. We loved our stay there!

The resort was beautiful, beach and pools were good and plenty of comfortable sun-loungers and fresh towels. Breakfast was good with a vast array of cuisines to please the many cultures staying at the hotel. Location was perfect for a beach still into town. Rooms were spacious and well appointed. We had a sea view room with balcony. However, the downside was that you could hear what was going on in the rooms above and to the sides of ours. General noise (children crying, prayer time, moving around) we could cope with but we had two nights of being kept awake by inconsiderate neighbours above us who were banging doors and cupboards and arguing, so much so we rang reception at midnight to complain. Nothing was done unfortunately until we raised it with the duty manager again the following day and we moved rooms. It did taint our experience as we were hoping for a relaxing stay and it was the most expensive hotel of our trip. The staff were helpful however and as the buildings are wooden, you are going to get some noise but this was beyond acceptable. So I would say you are at the mercy of your neighbours to a certain extent.

Room with the pool and see view. Spacious arrangement. Complementary Fruits. Friendly Staff. Entertainment. Free activities in the morning. Will enjoy more next time.

Inconsistent service at cassia restaurant and in room dining.