North Coast Beach Holidays

The resort was ok the pool bartenders were great the rest of the staff seems rude always looked angry except for a few the entertainment staff was good but it’s not there fault the hotel was just a bit boring

Great hotel for the vibes, pools could be cleaner after having some

Update the facility

entertainment was horrible we was at adults only was everything was shut off turn off by 11:00pm , the bar closed nothing was available over adults, we have to go over the family section, remember it's was adults only, we felt like we were in the nursing home ,where we had to get to bed by 11:00pm that's definitely no good. Second time there, I went to the family side first & enjoyed it there, but ooh no adults luxury lame. They needed more activity with staff entertaining the guests. Like the rue and other's hotels. Food wasn't soo bad just but salty. But the stuff was excellent 👌

It was extremely noisy in the early mornings and the view was horrible 😫. Not much luxury.

The Grounds at AZUL were well kept and i loved the direct beach access with the cabanas and lounge chairs as options. The staff were hit or miss, either they were pleasent or rude and unaccommodating, mostly at the bars, The dining options were extremely limited and honestly didn’t taste good. I had better experiences with local vendors on the road. My room door lock battery died and that was quite frustrating and inconveniencing because of course it died when i needed to check out to catch my flight. Upon checking out and despite being in a rush the push to complete a survey was disturbing. I understand Jamaica is a “take it easy” kind of country-I’ve visited several times, i think it would be helpful for the staff at AZUL to perhaps have a refresher training course on customer service and hospitality.

Lack of towels and wash rags , it took multiple hours for them to provide them .

The room was old and half of the things not working. The toilet wasn’t working I had to move to another room. there were no robe or slippers as advertised. Floor appears dirty. Staff was extremely accommodating and friendly. I wold not stay there again or recommend anyone.