East Coast Beach Holidays

Food is boring. This is not a 5 star hotel. More like a 3 1/2 The a la carte restaurant are not that great either. The entertainment is so lame. They need to improve their entertainment nights. I was a solo traveler and they kind of ignore me on the service sometimes. Water pressure on room are not so good. It took me forever to fill in the hot tub. Not sure if I would stay here again.

The room was spotless and spacious. Lots of food options and plenty to keep you entertained. The overall experience is family oriented and designed for relaxation and comfort.

Friendly staff clean and well maintained property

Friendly staff, clean room, nice surroundings

Resort was beautiful. Well kept, staff was great, room was good, food was good entertainment was great

Friendly staff, clean room, nice surroundings

The room was spotless and spacious. Lots of food options and plenty to keep you entertained. The overall experience is family oriented and designed for relaxation and comfort.

We had an overall very positive stay at Majestic Mirage Punta Cana and felt it delivered the luxury, calm atmosphere we were looking for, specifically, an upscale resort without excessive partying or noise. The food was outstanding and far exceeded typical all-inclusive standards. High-quality T-bone and ribeye steaks, along with lobster, scallops, and sashimi, were consistently delicious and felt truly 5-star. Dining was one of the strongest aspects of our stay. A very special mention goes to Francisco, our butler, who was exceptional. The animation staff — Pedro, Roberto, Juan, and Manuel — were phenomenal and one of the highlights of our stay. The resort itself is beautiful, though cleanliness could be improved to fully match its luxury caliber, particularly in room detailing and linens. Additionally, service attitudes were not as warm or welcoming as the Dominican hospitality we are accustomed to. We also noticed that flies were occasionally present around food areas. While this can happen in tropical settings, more attentiveness would be good. Overall, Majestic Mirage offers a high-quality, upscale experience with incredible food. With improvements in consistency around cleanliness and service warmth, it has the potential to be truly exceptional. Customer service needs to be drastically improved. Staff should not have scowls or feel as if patrons are a bother. We would still recommend it to travelers seeking a refined, relaxing luxury resort.

Friendly staff clean and well maintained property

The food was not great

We had an overall very positive stay at Majestic Mirage Punta Cana and felt it delivered the luxury, calm atmosphere we were looking for, specifically, an upscale resort without excessive partying or noise. The food was outstanding and far exceeded typical all-inclusive standards. High-quality T-bone and ribeye steaks, along with lobster, scallops, and sashimi, were consistently delicious and felt truly 5-star. Dining was one of the strongest aspects of our stay. A very special mention goes to Francisco, our butler, who was exceptional. The animation staff — Pedro, Roberto, Juan, and Manuel — were phenomenal and one of the highlights of our stay. The resort itself is beautiful, though cleanliness could be improved to fully match its luxury caliber, particularly in room detailing and linens. Additionally, service attitudes were not as warm or welcoming as the Dominican hospitality we are accustomed to. We also noticed that flies were occasionally present around food areas. While this can happen in tropical settings, more attentiveness would be good. Overall, Majestic Mirage offers a high-quality, upscale experience with incredible food. With improvements in consistency around cleanliness and service warmth, it has the potential to be truly exceptional. Customer service needs to be drastically improved. Staff should not have scowls or feel as if patrons are a bother. We would still recommend it to travelers seeking a refined, relaxing luxury resort.

Friendly staff, clean room, nice surroundings

The room was spotless and spacious. Lots of food options and plenty to keep you entertained. The overall experience is family oriented and designed for relaxation and comfort.

Friendly staff clean and well maintained property