Sri Lanka Beach Holidays

Food quality is not up to the mark.

Overpriced for what you get, quality of the upkeep and maintenance is lacking

I wanted to extend a heartfelt thank you to the restaurant manager, Pramodha, and all the wonderful staff at breakfast and dinner who made our stay so enjoyable and special. Thank you for going above and beyond to make my dad’s birthday extra memorable — it truly meant so much to us. I would also like to sincerely thank Hansaji for helping me organise important documents for my exams, and Sunil for such a warm and welcoming introduction when we first arrived. Feeding the fish was such a lovely experience and the perfect way to begin our stay.

The location was perfect!!! Access to two beaches, walking distance to amazing restaurants and to the railway station. Amenities of the Taj were excellent and the breakfast buffet was the best I’ve ever experienced.

A beautiful hotel on an amazing beach - the sunrise is incredible! Lots of amenities and bars and restaurants to choose from. Rooms are spacious and clean.

I wanted to extend a heartfelt thank you to the restaurant manager, Pramodha, and all the wonderful staff at breakfast and dinner who made our stay so enjoyable and special. Thank you for going above and beyond to make my dad’s birthday extra memorable — it truly meant so much to us. I would also like to sincerely thank Hansaji for helping me organise important documents for my exams, and Sunil for such a warm and welcoming introduction when we first arrived. Feeding the fish was such a lovely experience and the perfect way to begin our stay.

The location was perfect!!! Access to two beaches, walking distance to amazing restaurants and to the railway station. Amenities of the Taj were excellent and the breakfast buffet was the best I’ve ever experienced.

A beautiful hotel on an amazing beach - the sunrise is incredible! Lots of amenities and bars and restaurants to choose from. Rooms are spacious and clean.

I was disappointed with the poor service at the buffet. It’s not about the food. The service staff were not welcoming at all. I paid for half board. The first night of the buffet, we had two cokes besides our normal food. While we were about to leave, the head waiter very loudly that all can hear, called us and said we need to pay for the cokes we consumed. I try to apologize to him. But, he turned away from us. That is vey insulting. For 1200/- you would embarrass us like that in front of all of the guest and staff. From that time forward we did not go to the already buffet at all. I had very high hopes for this hotel, since this is one of the oldest and renowned hotel in Colombo. But, the service staff need more coaching in customer engagement and it needs to start from top down. You lost two customers.