Sri Lanka Beach Holidays

Relación precio calidad excelente! El personal atento! Precios de desayuno un poco altos para Sri Lanka pero acorde a turismo internacional! Excelente el servicio de traslado al aeropuerto! Tenía vuelo a la madrugada y el traslado fue puntual!

Absolutely a superb experience! Such friendly staff, helpful at all times. Lovely to have a “private” beach and combine relaxation with experiences arranged by a knowledgeable staff.

A decent seaside venue with good facilities. Nice layout. However some maintenance and service deficiencies with AC unit leaking stagnant water that needed multiple calls for clean up. Maintenance crew only mopped the dirty water and left a air fresher for the guests to use. Had to call room service to have rest of the clean up completed. No engagement by property management at all. The pool, beach and bar staff are very pleasant and courteous. However front desk and onsite managers need more training in customer service and ensuring that they listen to the guests instead of being dismissive. Other properties in the location have nicer beaches and better trained more friendly and responsive management. The adjacent usable public beach is crowded. Not meeting standards of an Expedia VIP property in terms of overall standards and service.

Great hotel, only drawback for us was there wasn’t a shallow part of the swimming pool for our daughters. But apart from that it was amazing.

We stayed for one night. We never used the restaurant but there were great options a short walk from the hotel. The hotel itself was very safe and secure and clean. Our only complaint was that we had no hot water in our shower

A decent seaside venue with good facilities. Nice layout. However some maintenance and service deficiencies with AC unit leaking stagnant water that needed multiple calls for clean up. Maintenance crew only mopped the dirty water and left a air fresher for the guests to use. Had to call room service to have rest of the clean up completed. No engagement by property management at all. The pool, beach and bar staff are very pleasant and courteous. However front desk and onsite managers need more training in customer service and ensuring that they listen to the guests instead of being dismissive. Other properties in the location have nicer beaches and better trained more friendly and responsive management. The adjacent usable public beach is crowded. Not meeting standards of an Expedia VIP property in terms of overall standards and service.

Great hotel, only drawback for us was there wasn’t a shallow part of the swimming pool for our daughters. But apart from that it was amazing.

Our whole experience was welcoming from our check in to check out. The service from the front desk, to the laundry and dining in was perfect.

Relación precio calidad excelente! El personal atento! Precios de desayuno un poco altos para Sri Lanka pero acorde a turismo internacional! Excelente el servicio de traslado al aeropuerto! Tenía vuelo a la madrugada y el traslado fue puntual!

A decent seaside venue with good facilities. Nice layout. However some maintenance and service deficiencies with AC unit leaking stagnant water that needed multiple calls for clean up. Maintenance crew only mopped the dirty water and left a air fresher for the guests to use. Had to call room service to have rest of the clean up completed. No engagement by property management at all. The pool, beach and bar staff are very pleasant and courteous. However front desk and onsite managers need more training in customer service and ensuring that they listen to the guests instead of being dismissive. Other properties in the location have nicer beaches and better trained more friendly and responsive management. The adjacent usable public beach is crowded. Not meeting standards of an Expedia VIP property in terms of overall standards and service.

We stayed for one night. We never used the restaurant but there were great options a short walk from the hotel. The hotel itself was very safe and secure and clean. Our only complaint was that we had no hot water in our shower