Yucatan Peninsula All inclusive Holidays

Staff was nice, rooms and facilities clean but in need of updates/repairs, pool water freezing cold, food was TERRIBLE and not much to do after 8 pm. Beach was great for snorkeling but you don’t want to enter the water without swim shoes

We stayed for 7 days and 6 nights and had a fantastic experience. The room was very nice with a great balcony looking out over the ocean and one of the pools. We felt the electrical needed some updating and even had a light that was flickering, not from the bulb but the switch. We called the front desk and they sent a maintenance person up quickly. He diagnosed it and said he would be back. When we returned later that day the light was working correctly and never flickered again (likely a loose wire behind the switch). We at at the order restaurants and the buffet restaurant. We really enjoyed the Black & White Restaurant which is the steak house. This gets a pretty good wait time so check in early to get a buzzer. We felt that it wasn't a problem because were had plenty to do while waiting (by that I mean sitting having drinks watching the ocean). We at breakfast at the buffet every morning and there are sooooo many choices I believe that anyone should be able to find something for them. Since we were at the pool every day we at lunch at our chairs, although the buffet is another option. They have an area where they set up and cook lunch and you can walk up and get food as you like and they are there for several hours. The activity team does games and other activities poolside and in the pool throughout the afternoon.

Great experience, awesome service.

Great room with a view. Amazing staff, very friendly and courteous.

Great hotel, clean rooms and areas, food was excellent too.

Great stay!!! Room service top notch!!! Staff was amazing!!!! Great food and restaurants and staff all around the resort!

The hotel is perfectly located on the beach but they are still ramping operations. Staff were nice but slow and seemingly unprepared. Will likely not go back anytime soon

Amazing stay! Clean, comfortable rooms, excellent service, great dining, and super friendly staff. Highly recommend!

Beautiful hotel inside and out. I do think drinks could be better.

Great experience, awesome service.

The hotel is perfectly located on the beach but they are still ramping operations. Staff were nice but slow and seemingly unprepared. Will likely not go back anytime soon

Great experience, awesome service.

We stayed for 7 days and 6 nights and had a fantastic experience. The room was very nice with a great balcony looking out over the ocean and one of the pools. We felt the electrical needed some updating and even had a light that was flickering, not from the bulb but the switch. We called the front desk and they sent a maintenance person up quickly. He diagnosed it and said he would be back. When we returned later that day the light was working correctly and never flickered again (likely a loose wire behind the switch). We at at the order restaurants and the buffet restaurant. We really enjoyed the Black & White Restaurant which is the steak house. This gets a pretty good wait time so check in early to get a buzzer. We felt that it wasn't a problem because were had plenty to do while waiting (by that I mean sitting having drinks watching the ocean). We at breakfast at the buffet every morning and there are sooooo many choices I believe that anyone should be able to find something for them. Since we were at the pool every day we at lunch at our chairs, although the buffet is another option. They have an area where they set up and cook lunch and you can walk up and get food as you like and they are there for several hours. The activity team does games and other activities poolside and in the pool throughout the afternoon.

Great room with a view. Amazing staff, very friendly and courteous.