Zurich West Adults Only Holidays

The AC in the room didn’t work well. We were sweating whole night and our stay was during heatwave.

Nice place. The staff were not friendly at the time of check-in or during the stay.

Since my flight is in the morning, I decided to book a room here in hope that it will be convenient for us to get up in the morning and go. However, its location is very inconvenient. First, it is not close enough to walk to any of the bus station or the airport if you have multiple luggages. Second of all, the shuttle bus will charge you 5 CHF per person per ride. I have never been asked to pay for a shuttle bus to the airport when I booked a hotel specifically because it is very close to the airport. Lastly, 1 of the driver seems to hate his job for the 2 times that I saw him. He also spoke very little English while most of the customers using this service are international travelers that do not speak German (Almost everyone that I talked to during this trip can speak fluent English and you cannot find someone who can speak good enough English and a good attitude?). The shuttle bus can only take about 11 people at a time and there is no system to show who came first when more than 11 people are waiting. So the driver just picked the groups that can fit first. This means you are at the mercy of the driver if you are trying to catch a flight. I really like my trip to Switzerland and I enjoyed touring Zurich. However, I will just stay at a hotel that is close to Zurich HB (main train station) next time. It is close to the attractions and there is a train to the airport that takes 15 minutes every 6 minutes in the morning. So much more convenient this way.

So the hotel is just open.. it is lovely & new & the brand is pretty cool.. however the rooms are not! We were absolutely boiling all three nights, the “air con” wouldn’t blow out a candle. The shower flooded a lot, appears it wasn’t sealed correctly or al all. The rooms don’t have tea / coffee facilities which really should be a common standard. Beds were comfy but the “queen” bed was rather small. Fridge in room was ok, but water was only a welcome offer, I feel this should be replenished daily. Staff were nice but not exceptional. Breakfast was good. The location is perfect for tram & train connections & has lots of near by food shops / restaurants etc. still a few bits missing to make this an excellent stay for us

Room was spacious and clean, with a teakettle and tea/coffee service. The gym was adequate. The staff friendly and helpful. Breakfast was great! Restaurant had great pizza. McDonald’s adjacent to the hotel has Veggie sandwiches (a treat for Americans). There is a delightful walking path accessed on the right side of the entrance, next to the cornfield and continues to the left behind the hotel along a lovely canal with pastoral scenes.

Pros: 5 star amenity rooms, incredibly friendly, multilingual staff, always smiling and accommodating. Cons: Despite how tall the building is, it's very tucked away, misleadingly far from the city centre and difficult to find - even for a couple of taxi drivers I was with.