One of the ladies working there, I don't know the name, but I felt belittled by her.
I had a leftover food in the container and asked her if I could use the microwave to warm up the food for my breakfast. She didn't even know what I had, but refused to warm it up for me saying that they don't do the warming the food up anymore while people are having breakfast since it could smell. A little later, I met up with my friends at the lobby, and my friend's brother asked her to warm the food and she did it for him. I felt she did that to me since I was an Asian assuming that what I had would smell. I really felt terrible, but didn't want to make a scene but this is terrible. Also, elevator was not working so we had to bring our suitcases down from the 4th floor.