- Liked: Cleanliness, property conditions & facilities
- Disliked: Room comfort
Disappointing -- was rented a freezing room!
Overall the hotel is fine for the price and they did upgrade me to a suite, but it is very difficult to appreciate anything if the room is freezing. They don't have central heating, although I would expect a steam radiator type of heating at this price range. They didn't even have any portable space heater, and when asked they gave me the excuse that they have none because all their portable heaters are broken. This is completely unacceptable when the outside temperature is hitting close 0 degrees Celsius! Back in USA, in this situation (which is extremely unlikely in the first place), they would made arrangements for me to stay at another better hotel nearby at no additional cost to me. That would be good service -- not just helping to carry my luggage, which I can do.