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"The hotel is very nice when you enter and the room was pleasant too. I liked the fact that we had a kettle in our room and the reception staff were happy to provide English Breakfast teabags for me to use in the room. We also got a dressing gown and slippers which we were able to use to go down to the pool in. The pool and sundeck was an added bonus for our stay. It was nice to have a swim and then relax after a busy day out and about. The location was easy to get to via tram from the station, just needed to take number 3. The stadium is only a couple of minutes walk which was also helpful. There was also a fridge in the room, which again was another bonus. We didn't have breakfast (as it was quite expensive) so can't comment on the restaurant facilities but apart from that, great hotel, great reception area to sit and nice comfortable beds. Quite, dark rooms, great!"

"Very convenient "

"Location is super easy next to airport, affordable price, clean and efficient."

"Though the hotel room is small in size, it has every thing. The breakfast was excellent. First time, we reached to the hotel by walking. It takes 10-8 min from the Luzern Station. Hotel provides a free bus card for the more convenience. Bus Stop is across from the hotel. There is a convenience store next to the hotel and some other restaurants. There is pizza/pasta and bar close to the hotel (across from the gas station) which opens until 11:00 pm. I like the hotel"

"Hotel staff was very friendly and check in quick. restaurant on site with lots of choices. Very close to this beautiful city. The Swiss white wine is top notch !"

"Property is under renovation. Need to be mentioned when booking."

"First and foremost the Staff was very attentive to our needs whether we needed extra pillows, extra blankets, any info or recommendation on sight seeing or restaurants to eat at the staff was great. It was my wife and two 21 year old daughters staying at the Novatel for 5 nights for holiday from the States. . Rooms very clean. Hotel located in a good location. Not very touristy (which we like) but walkable to train station (about 20 minutes). Lots of restaurants to choose from on the walk toward train station. Grocery store across the street 2minute walk. "

"Apart from the construction view from our room window everything else was great."

"Great location and friendly staff. "