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"This hotel exceeded my expectation in every aspect. The property was clean and new. Staffs were friendly. Breakfast was delicious. The family suite was very spacios and we enjoyed our stay here. Will definitely recommend this hotel!"

"People so nice and accept the different opinions"

"Incredible views of the mountains, amazing sunrise view, great breakfast and service. Special shout out to Kim for translating everything for us and helping us navigate the area. Everyone of the stuff was super helpful and made us feel welcome. They helped us book the excursions such as the avatar mountains & Tianmen mountain. Gave us all the necessary information and gotcha that made our experience really enjoyable."

"5 start just cuz is the limit, but the hotel is crazy nice, very close to the Park. And what can I say about the owner? Simply amazing, a really kind, respectful and helpful guy. He also offered me and my girlfriend a traditional tea before goin to sleep. I really loved the hotel!"

"Location is very good stuff are very polite the only problem they don’t speak English. Breakfast it’s for Chinese test room don’t have cabinets "

"Awesome place"

"Room in need of renovation. All staff very helpful Great Location"

"All staffs are very friendly and helpful from checkin staff Xiao Wu, hotel manager, restaurant staffs & all the drivers. Xiao Wu very patiently went through the tour routes based on how much time we have with a lovely hand-drawn cute map. We had a lovely stay despite the unexpected road works. But hotel had proactively arranged the pickup at road work section to provide us a worry free experience. We are very lucky to have a free upgrade to a lovely 270 degree Mountain View lodge, No 11 Jian Shan. We loved it. It is so spacious with a stunning mountain view and a perfect spot to watch Sunset. Hotel location is very conveniently close to West Gate of Zhangjiajie National Park, the quietest gate of all five gates. It is perfect for me as I am not great with long queues and walking along big tour groups. Overall, I would highlight recommend No 5 Vally Lodge."

"Hotel staff helped us planned out route. Incredibly helpful, assisted us in buying tickets as well. Complimentary pop and ice cream in the lobby. Breakfast buffet is fantastic. Will stay here again."