Verified review
10/10 Excellent
Kodra
28 Jul 2026
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a truly wonderful stay at the hotel. Everything—from the comfort of the rooms to the excellent facilities—was of the highest standard. What made my experience especially memorable, however, was the outstanding service provided by your staff.
I would like to give a special thank you to Mia at the reception. She is an exceptional professional and a true ambassador for your hotel. From the moment I arrived, she welcomed me with genuine warmth, kindness, and a beautiful smile. She was always patient, attentive, and eager to help, making every interaction pleasant and effortless.
Mia’s dedication to providing excellent customer service made my stay even more enjoyable. She went above and beyond to ensure that I felt welcome and well taken care of, and her positive attitude left a lasting impression on me.
Please extend my sincere appreciation to Mia for her outstanding work. Employees like her are a great asset to your hotel and a big reason why guests will want to return.
Thank you to Mia and the entire team for making my stay such a pleasant and memorable experience. I look forward to visiting again in the future.
Kodra
Stayed 3 nights in Jul 2026