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"Great hotel! But the entrance is from the underground."

"The highlight of the hotel is the customer service of the family owned business. The hotel is decent and has everything you need, The staff went above and beyond to help us out during our stay. Don’t wait and book it, they helped us arrange the tours and transition, you won’t have time to spend at the hotel as the tours are the entire day from early morning till late pm. It is really close to the airport. We are so lucky we booked this property. They are truly amazing "

"Nice place, excellent host who was willing and able to offer tour advice and provide transport to nearby hubs."

"Would definitely recommend! The staff were amazing. Jerry provided great advice on how to experience the surrounding sites and also was very accommodating to anything that came up. "

"Very good hotel and location"

"Very good hotel! I recommend it for sure"

"The owners organized to pick me up at the train station despite me booking this very last minute, which was unexpected and I really appreciated it! Great place to stay when visiting Zhangjiajie :)"

"The pool water is not clean. Very limited equipment for gym, only one treadmill and you can barely run on it…but the two girls at the reception were very friendly and helpful. The bed is big"

"Our stay at Pandora Vista Retreat was truly exceptional. The hotel offered outstanding service, going above and beyond to accommodate all our needs. Surrounded by breathtaking views, the location was both peaceful and picturesque. Linda, our main contact before arrival, was incredibly helpful in ensuring we reached the resort safely. During our stay, Winnie, the resort staff and English translator, was always available and attentive, making sure everything ran smoothly. We couldn’t have asked...

"Very close to the airport and free shuttle bus services are wonderful "