Does Pandora Vista Retreat have a pool?

Yes, this property has 2 outdoor pools and a children's pool. Pool types include rooftop pools.

Is Pandora Vista Retreat pet-friendly?

Yes, this property allows pets (limit 1 total). Some restrictions may apply, so please contact the property for more details.

How much is parking at Pandora Vista Retreat ?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at Pandora Vista Retreat ?

Check-in start time: 2 PM; check-in end time: midnight. Late check-in is available during limited hours.

Does Pandora Vista Retreat provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 6:00 AM-10:00 PM on request. A fee of CNY 190 per vehicle applies.

Where is Pandora Vista Retreat located?

Located on the waterfront, this family-friendly lodge is steps from Wulingyuan Scenic Area and 18.8 mi (30.2 km) from Sea of Clouds.

Pandora Vista Retreat Reviews, Deals & Photos 2026

About the area

Located in Wulingyuan, a neighbourhood in Zhangjiajie, Pandora Vista Retreat is in the mountains and on the waterfront. Sea of Clouds is a notable landmark, and the area's natural beauty can be seen at Wulingyuan Scenic Area and Zhangjiajie National Forest Park. Fishing offers a great chance to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby.

Visit our Zhangjiajie travel guide

View more Lodges in Zhangjiajie

10/10 Excellent

Beverly

9 Jan 2026

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Absolutely loved our stay! The hotel is in the perfect location at the base of the Avatar mountains, the two pools are beautiful, and the breakfast is amazing with so many local options. The free shuttle to the park is super convenient, and the front desk staff helped us plan our trip and get tickets so easily. Highly recommend this place!

Stayed 1 night in Jan 2026

10/10 Excellent

Lola

5 Jan 2026

Liked: Cleanliness, amenities, property conditions & facilities

Loved our stay! The hotel's location is unbeatable, the pools are gorgeous, and breakfast had so many choices. The shuttle made getting around easy, and the staff was incredibly helpful—they booked all our tickets and planned a great itinerary. Couldn't have asked for a better experience!

Stayed 1 night in Dec 2025

10/10 Excellent

Eugene

12 Jan 2026

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This hotel is a real gem! Breathtaking views of the Avatar peaks, two gorgeous pools, and delicious breakfast with local flavors. The free shuttle to the park was a huge plus, and the English-speaking front desk staff made everything so simple—they arranged all our tickets and gave great tips. Highly recommend for a relaxing getaway!

Stayed 1 night in Jan 2026

10/10 Excellent

Caleb

5 Jan 2026

Liked: Cleanliness, amenities, property conditions & facilities

This place is amazing! Right at the foot of the Avatar peaks, with two beautiful pools and delicious breakfast. The free shuttle to the park is super convenient, and the English-speaking front desk helped us plan our whole trip and get tickets. Everything was perfect—highly recommend staying here!

Stayed 1 night in Dec 2025

10/10 Excellent

Violet

5 Jan 2026

Liked: Cleanliness, amenities, property conditions & facilities

What a fantastic hotel! The views are incredible, the pools are so relaxing, and breakfast is delicious. The free shuttle is a huge plus, and the front desk staff made everything so easy by planning our days and getting our tickets. We’ll definitely be back!

Stayed 1 night in Dec 2025

10/10 Excellent

Kevin

9 Jan 2026

Liked: Cleanliness, amenities, property conditions & facilities

Everything was fantastic! The location is stunning, the pools are so relaxing, and breakfast is delicious. The free shuttle made getting around a breeze, and the English-speaking staff took care of everything – they planned our tours and booked all our tickets. A truly wonderful stay. We’ll definitely be back!

Stayed 1 night in Jan 2026

10/10 Excellent

Spencer

9 Jan 2026

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything was fantastic! Great location, stunning views, clean and comfortable rooms. The pools are wonderful, and the breakfast had a lot of variety. The shuttle service is a big plus, and the front desk staff made everything easy by booking our tours and tickets. We’ll definitely be back!

Stayed 1 night in Jan 2026

10/10 Excellent

Thomas

12 Jan 2026

Liked: Cleanliness, amenities, property conditions & facilities

Our stay was incredible! The hotel’s location is perfect, the pools are so refreshing, and breakfast is top-notch. Huge shoutout to the wonderful staff—they handled all our park tickets and shuttle bookings, and even helped us plan a perfect daily itinerary. Everything was clean, comfortable, and well-organized. Couldn’t recommend it more!

Stayed 1 night in Jan 2026

10/10 Excellent

Desiderius

30 Dec 2025

Liked: Cleanliness, amenities, property conditions & facilities

This place is amazing! The location right by the Avatar mountains is perfect. The staff went above and beyond helping us with tickets and shuttle service. Huge pools, delicious breakfast with local options, and everything was so clean and comfortable. Couldn’t have asked for a better stay – highly recommend to everyone visiting the area!

Stayed 1 night in Dec 2025

10/10 Excellent

Vickie

12 Jan 2026

Liked: Cleanliness, amenities, property conditions & facilities

Everything about this place is amazing! The views, the pools, the food—all exceptional. The staff went above and beyond to make our trip stress-free: they booked our tickets, scheduled shuttles, and gave us great local advice. The free shuttle service saved us so much time. If you’re visiting the Avatar mountains, this is the place to stay!

Stayed 1 night in Jan 2026

10/10 Excellent

Carol

9 Jan 2026

Liked: Cleanliness, amenities, property conditions & facilities

This place is a gem! Right by the Avatar mountains, with two lovely pools, tasty breakfast, and super convenient shuttle service. The English-speaking staff went above and beyond to help plan our days and get our tickets. Everything was smooth and enjoyable. 10/10 would stay again!

Stayed 1 night in Jan 2026

10/10 Excellent

Jose

12 Jan 2026

Liked: Cleanliness, amenities, property conditions & facilities

We couldn’t have asked for a better stay! The location is amazing—right at the base of the Avatar mountains. The staff was so friendly and helpful, they booked all our tickets and planned our tours without any hassle. The pools were a hit with the kids, and breakfast had something for everyone. Free shuttle service made exploring super easy. We’ll definitely be back!

Stayed 1 night in Jan 2026

10/10 Excellent

Jon

30 Dec 2025

Liked: Cleanliness, amenities, property conditions & facilities

This hotel is fantastic! Right at the foot of the Avatar mountains, with stunning views. The staff was super helpful—booked all our park tickets and shuttles for us. The pools are huge and perfect for relaxing, and breakfast had lots of local choices. Everything was clean, comfy, and well-organized. Highly recommend!

Stayed 1 night in Dec 2025

10/10 Excellent

Jasper

9 Jan 2026

Liked: Cleanliness, amenities, property conditions & facilities

Everything was outstanding! The location right by the Avatar mountains is breathtaking. Huge thanks to the super friendly and professional staff—they planned our itinerary, booked all our tickets, and made everything easy. The pools are amazing, breakfast is delicious with local options, and the free shuttle is a lifesaver. Couldn’t have asked for a better stay. Highly recommend!

Stayed 1 night in Jan 2026

10/10 Excellent

IREZ

5 Jan 2026

Liked: Cleanliness, amenities, property conditions & facilities

This hotel is fantastic! The location right at the base of the Avatar mountains is stunning, and the two pools are perfect for relaxing. The breakfast was delicious with lots of local choices, and the free shuttle to the park was so convenient. Big thanks to the friendly English-speaking staff—they helped us plan our itinerary and booked all our tickets, making everything so easy. Couldn’t have asked for a better experience. Highly recommend staying here!

Stayed 1 night in Dec 2025

10/10 Excellent

William

9 Jan 2026

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel location is amazing – right at the foot of the Avatar peaks. The two pools are beautiful, breakfast was delicious with great local options, and the free shuttle service made exploring so convenient. Huge thanks to the helpful English-speaking front desk staff who planned our itinerary and got all our tickets sorted. Couldn’t have asked for a better experience. Highly recommend!

Stayed 1 night in Jan 2026

10/10 Excellent

Carlos

23 Dec 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel is perfectly situated at the foot of the Avatar mountains. The staff were wonderfully helpful – they seamlessly organised our park tickets and transfers. The pools are delightful, and the breakfast offers a splendid variety, including excellent local options. Every detail was thoughtfully arranged for a most comfortable stay. Wouldn't hesitate to return!

Stayed 1 night in Dec 2025

6/10 Okay

Giulia

30 Sept 2025

Liked: Amenities

Place is beautiful, but not very well maintained on the inside.

Stayed 3 nights in Sep 2025

8/10 Good

Rashida

4 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Good

Stayed 2 nights in Sep 2025

8/10 Good

SANTIAGO

18 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Tiffany was extremely accomodating. This hotel is near the less frequented WEST GATE of the park, which means a lot less options for everything. Only because of Tiffany's help throughout our trip would I say this was a 5 star experience. 4 stars mostly because the nearby restaurant is very local and might not be suitable for Western families with toddlers, like ours.

Stayed 2 nights in Sep 2025

10/10 Excellent

Ahmed

15 May 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Our stay at Pandora Vista Retreat was truly exceptional. The hotel offered outstanding service, going above and beyond to accommodate all our needs. Surrounded by breathtaking views, the location was both peaceful and picturesque. Linda, our main contact before arrival, was incredibly helpful in ensuring we reached the resort safely. During our stay, Winnie, the resort staff and English translator, was always available and attentive, making sure everything ran smoothly. We couldn’t have asked for a better experience.

Stayed 2 nights in May 2025

4/10 Poor

Stig

8 Aug 2025

Liked: Staff & service

Disliked: Cleanliness, room comfort

Mixed experience

Mixed Experience at Pandora Vista – Great Staff, But Several Drawbacks Pandora Vista is conveniently located just outside the west gate of the national park, and the hotel offers transport to the entrance, which is a nice touch. The highlight of our stay was Tiffany, a staff member who went above and beyond to assist us. She helped with tour bookings, route planning, and general advice—her support truly made a difference and was the best part of our experience. The hotel itself is small and has charming, cozy rooms. However, cleanliness was lacking, and we noticed mold on the walls, which was concerning. During our visit, the hotel was crowded with families, and the noise level was very high—from early morning until late at night. The hallways and pool area were filled with loud shouting and screaming, which made it difficult to relax. Meals are served a few hundred meters away from the hotel in a rather shabby back room. Breakfast consisted of noodles, dry bread, and occasionally some fruit—no drinks were provided, and overall it wasn’t worth eating. Dinner was available at the same location, but the menu was extremely limited, overpriced, and lacked flavor. Unfortunately, the hotel’s remote location means there are few, if any, alternative dining options nearby.

Stayed 5 nights in Jul 2025

6/10 Okay

Verified traveller

9 Dec 2019

Liked: Cleanliness, staff & service

Disliked: Amenities

If you want to stay in the country side with no room service, no restaurant, outdoor bathroom (which I don’t recommend in the winter) then this is the hotel for you. It is probably not the best option for tourists that are visiting Zhangjiajie as it in an isolated area. The hotel itself is clean, and the views are amazing! It was a good experience but it wasn’t what I had hoped.

Stayed 1 night in Dec 2019

8/10 Good

Alexandra

24 May 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quaint break from city life

This is such a cute hotel. The service was great, food was delicious, and the property was so quiet and peaceful. It was raining when we were there so we couldn’t use the pool, but I bet it would be even more beautiful on a warm sunny day. The staff is friendly and wanting to please the guests. There isn’t really anything nearby which was fine for us as we needed a break from the chaos of a city. They have a bar, which is beautiful, up on a hill with karaoke and the bartender was so sweet playing us some American music! Would definitely recommend his hotel.

Stayed 3 nights in May 2019

10/10 Excellent

Ciaran

22 Feb 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unique magical place with great hospitality

Super surprised by the quality and uniqueness of this hotel. The staff were super attentive, food was fantastic and the area is magical. There is a great hike right up the valley behind the hotel. Rooms are nice and toasty in the winter but the rest of the hotel is a little cold so bring warm clothes. Looking forward to going back here one day

Stayed 2 nights in Feb 2019

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