Zanzibar Serena Hotel
5.0 star property

Beach spa retreat, walking distance from Shangani Beach

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

Zanzibar Serena Hotel

Photo gallery for Zanzibar Serena Hotel

Outdoor pool, pool umbrellas, pool loungers
Executive Suite | Premium bedding, minibar, in-room safe, individually furnished
2 restaurants, breakfast, lunch, dinner served; seafood
Honeymoon Suite | Premium bedding, minibar, in-room safe, individually furnished
Couples treatment room(s), body treatments, body scrubs, facials

Overview of Zanzibar Serena Hotel

VIP Access
Reviews
9.2

Wonderful

Popular amenities

  • Restaurant
  • Bar
  • Room service
  • Pool
  • Spa
  • Free WiFi
The price is ₹19,441
Price available on 10/04/2024

Check out the area

Kelele Square, Stone Town, Zanzibar Town
  • Popular LocationShangani Beach5 min walk
  • Popular LocationOld Fort5 min walk
  • Popular LocationSlave Market11 min walk
  • AirportZanzibar (ZNZ-Zanzibar Intl.)17 min drive

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

Executive Suite

cleanliness

Highlights

Balcony
Individually furnished
Air conditioning
Free cots/infant beds
LCD TV
Premium bedding
Blackout curtains
Separate bath and shower
  • Sleeps 3
  • 1 Queen Bed

Superior Room

cleanliness

Highlights

Balcony
Individually furnished
Air conditioning
Free cots/infant beds
LCD TV
Premium bedding
Blackout curtains
Separate bath and shower
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Standard Double room

cleanliness

Highlights

Balcony
Individually furnished
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Premium bedding
Blackout curtains
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Zanzibar Town

Located on the beach, Zanzibar Serena Hotel is in Stone Town neighbourhood and is connected to a shopping centre. Zanzibar Ferry Terminal and Kidichi Spice Farm are worth visiting if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Nakupenda Beach and Shangani Beach. Old Fort and Forodhani Gardens are two other places to visit that come recommended.

What's nearby

  • Shangani Beach - 5 min walk
  • Old Fort - 5 min walk
  • Forodhani Gardens - 6 min walk
  • Slave Market - 11 min walk
  • Zanzibar Ferry Terminal - 15 min walk

Getting around

  • Zanzibar (ZNZ-Zanzibar Intl.) - 16 min drive

Restaurants

  • Cape Town Fish Market - 8 min walk
  • Lukmaan - 9 min walk
  • House of Karafuu - 6 min walk
  • Abyssinian Maritim - 5 min walk
  • Beach House Restaurant - 1 min walk

About this property

Zanzibar Serena Hotel

Luxury family-friendly hotel near Nakupenda Beach
Located close to Shangani Beach and Old Fort, Zanzibar Serena Hotel provides a poolside bar, a free daily manager's reception and a terrace. With amenities such as a white sand beach and sunloungers, this hotel is the perfect place to soak up the sun. Treat yourself to a massage, a facial or a body scrub at the on-site spa. Enjoy seafood and ocean views at the two on-site restaurants. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and a garden.
You'll also enjoy perks such as:
  • An outdoor pool and a children's pool, with sunloungers, pool umbrellas and a lifeguard on site
  • Free self-parking
  • Bike hire, a round-trip airport shuttle (surcharge) and babysitting (surcharge)
  • Beach towels, tour/ticket information and meeting rooms
Room features
All 51 individually furnished rooms boast comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as laptop-compatible safes and air conditioning.
Other amenities include:
  • Childcare services and free infant beds
  • Bathrooms with designer toiletries and separate baths/showers
  • 21-inch LCD TVs with premium channels
  • Balconies, coffee/tea makers and daily housekeeping

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Free daily manager's reception
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Baharia Restaurant
  • Terrace Restaurant

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Children's pool
  • Full-service spa
  • Library
  • Outdoor pool

Family friendly

  • Arcade/game room
  • Children's pool
  • Free cot
  • In-room babysitting
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • 621 square feet of conference space
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Building
  • Designated smoking areas
  • Lifeguards

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels

Entertainment

  • 21-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

Outdoor space

  • Balcony

More

  • Air conditioning
  • Desk
  • Individual furnishings
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: noon; check-in end time: midnight
Early check-in subject to availability
An early check-in fee will be charged
Contactless check-in and check-out are available
Late check-in subject to availability

Check-out

Check-out before 10:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 5.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 90800 per person (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number Z0000010668

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Hotel Serena Zanzibar
Serena Hotel Zanzibar
Serena Zanzibar
Serena Zanzibar Hotel
Zanzibar Serena
Zanzibar Serena Hotel
Zanzibar Serena Hotel Hotel
Zanzibar Serena Hotel Zanzibar Town
Zanzibar Serena Hotel Hotel Zanzibar Town

Frequently asked questions

Does Zanzibar Serena Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Zanzibar Serena Hotel?

As of 28 Mar 2024, prices found for a 1-night stay for 2 adults at Zanzibar Serena Hotel on 10 Apr 2024 start from ₹19,441.48, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Zanzibar Serena Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Zanzibar Serena Hotel?

Self-parking is free at this property.

What time is check-in at Zanzibar Serena Hotel?

Check-in start time: noon; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Zanzibar Serena Hotel?

Checkout is at 10:00 AM. Late checkout is available for a fee (subject to availability).

Does Zanzibar Serena Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 90800 per person applies.

Where is Zanzibar Serena Hotel located?

Located in Stone Town, this beachfront hotel is in the city centre, just steps away from Nakupenda Beach and Shangani Beach. Old Fort and Forodhani Gardens are also within 10 minutes.

Zanzibar Serena Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 136 out of 203 reviews" "
Rating 8 - Good. 49 out of 203 reviews" "
Rating 6 - Okay. 10 out of 203 reviews" "
Rating 4 - Poor. 5 out of 203 reviews" "
Rating 2 - Terrible. 3 out of 203 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Nancy

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, beautiful hotel.
Stayed 2 nights in Mar 2024

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Jan 2024

8/10 Good

Kimberly

Travelled with partner
Liked: Cleanliness, property conditions & facilities
I was not offered a room Upgrade or acknowledged for VIP on Expedia like usual . At check out I asked about bottle of wine and 10 usd credit . They forgot the wine and they usually give a fruit basket instead of 10 dollars credit . I didn’t receive the fruit basket after discussing they agreed to take 10usd off the restaurant bill. I rather be given the options stated when booked then ask for it . Also no elevator . One party member couldn’t use the stairs and this we didn’t realize . We had lunch at hotel and the food was amazing . The staff is not terrible just not aware of what’s going on . Also we booked the same morning for the room why there was confusion maybe . location is good . Property is old . It’s on the beach which is a plus . Breakfast is good . Room was clean and ac worked well .
Stayed 1 night in Feb 2024

10/10 Excellent

Kara

Liked: Cleanliness, amenities, property conditions & facilities
Property is immaculate. Staff are utterly courteous. The hotel itself is beautiful and carefully maintained.
Stayed 6 nights in Jan 2024

10/10 Excellent

Alka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superbly helpful and friendly staff. Located in a very central area….easy to walk to nearby attractions like Freddie Mercury house etc. Plenty of taxis right outside the hotel. Hotel staff very very friendly and helpful for organizing any tours/taxis.
Stayed 5 nights in Dec 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Excellent service from the time we arrived to the time we left.
Stayed 2 nights in Dec 2023

10/10 Excellent

Aateqa

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful, historic property with amazing views. Everyone working there was friendly.
Stayed 1 night in Oct 2023

4/10 Poor

Dialla

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
they give expedia customers the rubbish rooms, i had to fight to get my room changed, they gave me a horrible room.
Stayed 1 night in Oct 2023

10/10 Excellent

Anne G

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Zanzibar Serena Hotel is a gem. The staff is extremely helpful and courteous. They helped us find guides, get to Prison Island, find places to shop for certain items, the list goes on. The room was quiet and very comfortable with a large balcony. The food was excellent. The location is fabulous -- right on the water. Also, we had a late flight out and were able to store our luggage and use the all the amenities of the hotel. We could even shower before leaving! I highly recommend this hotel. I can't imagine finding a better one.
Stayed 1 night in Oct 2023

8/10 Good

Mitsuru

Stayed 3 nights in Aug 2023