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"Room was cozy. This is a boutique hotel so rooms are on the smaller side but wasnt a big deal. The area it's located in is great for food and shopping. Metro is very close so easy to get around. "

"Clean Room, Staffs are very kind"

"Great location, comfortable room, very helpful staff"

"Generally all staff were polite and smiley faces . "

"Property was very clean and staff was extremely helpful. Excellent value."

"Limited access to the gym. One visit per room per day. "

"5 stars"

"First time staying at Lotte hotel. It was a wonderful stay. One of the best hotel we’ve stayed in Seoul. The room was so spacious and comfortable. Definitely would recommend this hotel!"

"Staff courteous and attentive and always offer assistance "