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"Lotte Hotel Seoul is a beautiful property. Everything was great - amazing breakfast buffet. The staff were so efficient and friendly that we were all amazed. This is definitely a 5-star hotel. Only unpleasant surprise I had was that you had to pay to use the sauna. "

"The Lotte city hotels are a great base really comfy and clean I would stay again forsure"

"Very nice hotel, true luxury with clean rooms and great access to both a shopping centre and public transit. Highly recommended!"

"Loved their breakfast buffet. The two concierges that I met went out of their way to help me. What a great service and kind people!"

"I felt like at home. It was a very welcoming atmosphere. Nice employees."

"I found a hair in my food and told the staff, but she just took it away without saying anything."

"Hotel is in a great location for both local sights and access to metro lines. Staff were very friendly and profession. The building is a bit dated and worn, and the rooms are a bit on the smaller size, but that didn't bother us. Great value for the price and no complaints from our stay."

"Outstanding"

"Excellent"