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"Water kettle does not work. On request, they replaced after few hours. There was no hot water in the shower and after repeated requests, they fixed it. Room service was very bad. Food was very bad and they blamed it on festival rush. "

"Staff were courteous and room is very clean. On request they even allowed us to check out late. "

"Yes"

"Great staff!"

"this was my first time to stay in this hotel, but I was completely surprised how excellent this hotel was. I recommend this hotel to anyone traveling in the area."

"Lovely stay at this beautiful 5-star hotel with friendly staff and great service combined with excellent facilities and delightful food, all at value for money prices. Enormous room fitted with the best of facilities, including a huge 4K HD TV screen giving a cinematic experience. Apparently each room has a unique design with designer headboard on the bed and a really comfortable mattress. I had such an enjoyable stay that I extended it. Simply fabulous!"

"The toilet flush was not working. The bed sheets are not clean."

"Not well maintained"

"the property and the roons are pretty decent, nice to have this option in the area."