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"Lousy"

"The front desk staff upon check in was not very ending. The sale director upon check was outstanding. For a newer hotel, it’s a little run down and a little dirty. The housekeeping staff appears fine. The sales director is great. The support staff does not seem friendly. Maybe it’s a generational thing, but young people just don’t seem to possess that positive energy upon meet n greet and check in. Just an observation. "

"Kisha at check in was awesome!!! Only issue was neighbors smoking pot, smelling up the halls and room. No fault of the hotel."

"good"

"Staff was very helpful and the valet parking was great."

"The room was very clean, the staff was awesome and the parking was what I was hoping for. Now there was a hidden clause I hadn’t counted on. An extra hundred dollars deposit was required for parking. When you book, it said, self parking is available. But overall, I would stay there anytime I visit Baltimore."

"My room was clean and I paid a little extra for a larger suite. It was worth it. Staff friendly but not very accommodating. I asked if my friend could get a room on the same floor as me at first I was told no but then another agent assisted with getting it done. My friend asked a few times about late check out and was told to check back the next morning. You can pay $50 to stay until 2pm. The bar restaurant is nice. The bagel shop across the courtyard is good."

"Maybe make sure you get one bed if it's just you!"

"Pictures online didn’t depict the room experience well. Bathroom was dirty and needs to be updated. Room was definitely worse than rated. Staff wasn’t very helpful to my issues. Don’t be fooled by the low prices. "