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clean room, wonderfull staff

Traveling with children, it was a great hotel with lots of ammenities and close to transport links. The kitchen was well stocked and easy to use.

Lovely hotel, staff very friendly and connected to airport, train station and Lotte mall.

Overall, this hotel is pleasant and conveniently located (only a few mins away from the airport via the free hotel shuttle bus). The Wi-Fi may not be stable, but it’s not bad either.

I booked Mercure Ambassador Hotel and I was so pleased with my choice of hotel.Had a little issue that was swiftly fixed.The staff is outstanding, they always smiling and will always do their best to help with very good attitude to work and customers.I arrived from the 29th of August to the 7th of September early morning.My checking in was excellent, I was able to get an early check in as I requested.I will recommend anyone to this hotel, the service is exceptional.

The location was great, just next to the big shopping mall and next to the subway station. The room is spacious and with nice view of Hongdae area. Breakfast buffet included in our booking and the choice of food is ok.

Great place to stay, easy commute to Incheon Airport. Two stops from the airport , Unea , and the hotel is across the street. Airline crews use this hotel. My only disappointment was the very limited English channels on the TV. Only 4 with CNN being the only news channel. The buffet breakfast is good but very expensive £15 Sterling.The advertised ‘bar’ is only a seating area adjacent to the breakfast dining, with limited drinks offered. When I stayed one member of staff manned the ‘bar’ ....

Good location, fast shuttle, helpful staff

Very nice.

An excellent hotel right in the middle of the action! Excellent staff and a great breakfast buffet. Very good value for money, too.