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"This is a nice little hotel hidden away in one of the main residential streets in Wollongong. Room was clean and there was a lovely balcony"

"The two-bedroom apartment is nice and spacious, and the full kitchen looks great, but there wasn’t even one pot or pan provided. As a result, the kitchen was only useful for making coffee and using the plates for meals bought outside—you can’t cook anything without basic cookware. The balcony also appeared not to have been cleaned for some time—the tiles were covered in black dust—so we didn’t feel comfortable stepping out there. We stayed for two nights, and housekeeping didn’t clean the bathroom floor; they only left an extra roll of toilet paper. Aside from making the main bed (the only one we used), nothing else in the apartment was attended to. I’d suggest equipping the kitchen with basic cookware (at least a couple of pots and pans) so guests can self-cater, and improving the cleaning standards—particularly for the balcony and bathroom—so the apartment feels properly prepared for a holiday stay."