Search Hotels Near Winter Pines Golf Club, Orlando

"Room is clean. Staff is friendly. Parking is easy. The breakfast was good!"

"Very disappointed with the service in Room I pay a lot for a room and my room was not clean until Saturday in afternoon from Thursday I call to request a cleaning and From desk lady was extremely rude I don’t understand how a beautiful hotel like this have the low person service front desk not greeting you with welcome good morning and not people person personal maibe you need to look in this issue are they unhappy working there or just not qualified for the job "

"It was a decent hotel with a good breakfast and clean rooms. I stayed there for a convention( the ballroom was nice) since the downtown area isn’t my preference. The only downside was the pool. It needed an urgent upgrade with plants and a vending machine. Parking was expensive, but I suppose it’s downtown. The last thing that bothered me was the loud flushing sound. It echoed through all the rooms next to, above, and below mine."

"There were cockroaches in the room, when we called to report it, they never answered and kept transferring the call from line to line."

"The property was nice. Check-in was seamless, I don’t think it took 5 minutes. My room was clean and spacious, the balcony was a nice touch, I spent most of my time out there relaxing. "

"Staff friendly. Very convenient location to restaurants and sights. Furnishings seemed quite worn and tired."

"Good place to stay at the heart of Orlando."

"This hotel thinks that just because you book a room on a non-refundable rate that it means that they should be okay with accepting black mold that shoots out of your AC unit that is right over your head onto your pillows. They also think that it is okay to lie about the unit being brand new, when it is clearly very old. They also think that it’s okay to lie about accommodating me by switching me to another room when they told me they were fully booked and couldn’t accommodate me. When I continued to push and told them I couldn’t stay there and breathe that in, they then told me they would move someone else into the room that I was requesting to be removed from. I reiterated that they told me they were fully booked so how is that possible?! “Oh we will just put someone else in that room who hasn’t checked in yet” is what I was told. I told them I didn’t feel comfortable with them putting some other innocent guest in a room that clearly has health hazards. Clearly they do not care about the health and safety of their guests, nor do they care about morals or ethics. Do not stay here. The hotel reeks of mold and nut from the second you walk in the door, so it was no surprise that I found plenty of it in my room."

"The staff was professional and friendly. They made me feel comfortable in my short stay. "