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"We live locally and this is the best hotel in our area. We have stayed here several times mainly for the beautiful pool and hot tub area.The work out room is nice as well.I WISH hotels kept pools open later hours or 24 hours at your own risk. Sometimes families over stay their welcome in these areas and other guests miss out on the swimming due to this. Hotels could restrict it to only allow adults to swim 24 hours,no children.I love that the work out area is open 24 hours.We stayed in room 534 and the air was not working.My family and I didn’t sleep well due to the room being extremely warm and the air even on 60 was blowing warm/hot air.We noticed come 5-6am the air was finally cool.We loved the space in our room,we had the kids suite and the extra space along with the 2 queen beds, 2tv’s, and sofa was very nice.One thing I’m suggesting is for housekeeping to move the furniture around when cleaning.We moved the extended sofa and there was a bunch of popcorn under it from the prior guest.We also saw a baby spoon under the dining area.A quick look under any accessible furniture should be done first.This is usually an issue in all hotels I stay at, I kind of look for it and expect it.Overall this hotel is beautiful and we will absolutely be staying here again.No bugs or anything that would stray us away.Pool area is a must see, love the warm cookies on arrival.Not comfortable using room coffee makers so the 24-7 coffee is such a huge treat for us & guests. Loved our stay!"

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"Room was clean and well maintained. Staff were helpful. Breakfast was average."

"Very nice with lots of room. We enjoyed our stay."

"Breakfast was great."

"Stinks"

"Clean room and comfortable for a family. Staff were kind and took care of your needs."

"Ample parking in the nearby parking lot that had a designated area for the hyatt tenants, the breakfast buffet was nice, the fresh and chilled juices were a nice variety. But the best part was the amazingly nice and helpful staff!! Shout out to my man warren! "

"The place was so dark and dreary everywhere and now I see why! If you want to stay in a filthy, dilapidated hotel that boasts a skyline view and whirlpool tub then this is the perfect place for you! The curtains in our room had blood on them and windows were so dirty we could barely enjoy the “skyline view”. The whirlpool tub had 4 settings and only 1 of them worked. Carpet had cigarette burns and the room smelled like mildew and bad decisions. The bathroom wall was falling in and there was water damage all throughout the room. Do NOT recommend unless 1-star hotels for the price of a 5-star are your thing."