Indoor pool, seasonal outdoor pool

Reviews of Tarrytown House Estate on the Hudson

3.5 out of 5
Tarrytown House Estate on the Hudson
49 E Sunnyside Lane, Tarrytown, NY

Reviews

7.8

Good

Rating 10 - Excellent. 427 out of 1001 reviews" "
Rating 8 - Good. 249 out of 1001 reviews" "
Rating 6 - Okay. 159 out of 1001 reviews" "
Rating 4 - Poor. 92 out of 1001 reviews" "
Rating 2 - Terrible. 74 out of 1001 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Zurab

Stayed 2 nights in May 2024
Response from Customer Service on 9 May 2024
Zurab, thank you for your rating. We notice that there might be some areas where we could improve. We welcome any feedback, as it helps us provide a better experience for our guests. Please feel free to share with us any specifics you feel might enhance a future stay.

4/10 Poor

Shelby

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
this property has an out of date key card system that doesn't work. I was locked out of my room multiple times during my stay and I noticed other guest locked out on other floors with the same issue as well
Response from Customer Service on 4 May 2024
Shelby, we regret that your recent stay was hampered by issues consistent with our door access system. It's essential for our guests to feel secure and unhindered, and we are committed to improving these aspects. Please accept our sincerest apologies for this inconvenience. Your feedback is valuable in helping to enhance our guest experience. Thank you for choosing to stay with us.

10/10 Excellent

Diana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful. We checked in very late and the staff was very welcoming and professional. The room was very ample, clean and comfortable.
Stayed 1 night in Apr 2024
Response from Customer Service on 4 May 2024
Diana, thank you for sharing your delightful experience at the Tarrytown House Estate on The Hudson. We're pleased to hear that our welcoming team members helped to create a positive arrival experience for you, regardless of the late hour. It's wonderful to know that you found your room to be spacious, pristine, and cozy. We're looking forward to providing you with another fantastic stay.

6/10 Okay

Eric

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
I like the property very much. We were married here 49 years ago. We are in the Kings Mansion. Great views. Rooms need updating. TV cable box does not work. So no TV. Not real happy. Only staying one night so can live with it.
Stayed 1 night in Apr 2024
Response from Customer Service on 1 May 2024
Eric, it's certainly a pleasure to have welcomed you back to the property where you were married. It's delightful that you continue to enjoy the scenic views. We regret the inconveniences experienced during your stay and understand that it affects one's experience. Your feedback about the room updates and television is immensely valuable, and please know it's being addressed. We hope your one-night visit provided some cherished memories and hope to see you again.

8/10 Good

Meena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The grounds were absolutely beautiful, and it's in a great location to get to Irvington, Tarrytown, and Sleepy Hollow. The room itself was meh, and I would HIGHLY recommend requesting a room on an upper floor because my husband and I were ground level and the people in the room above us were stomping around all night and I literally could not sleep. So it wasn't great. But it is a beautiful property.
Response from Customer Service on 30 Apr 2024
Meena, thank you for appreciating the beauty and prime location of Tarrytown House Estate on The Hudson. We regret to hear that the room allocation did not meet your expectations and the noise from nearby guests affected your sleep. We value your feedback and will use it to enhance the experience for all of our guests moving forward. We hope to welcome you back again, ensuring a room on an upper floor for a peaceful stay.

2/10 Terrible

Shelby

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
update your key card system . I paid for 3 rooms and was locked out of them all and when I called for help it took security 25 minutes to come help
Stayed 2 nights in Apr 2024
Response from Customer Service on 4 May 2024
Shelby, we regret that your experience with our key card system left a less-than-positive impression. We understand the frustration of being locked out, and the delay with security is certainly not what we aim for. Please rest assured that we continuously seek to improve our procedures to ensure faster and more efficient service for valued guests like yourself. We appreciate your feedback and do hope you will consider staying with us again in the future.

4/10 Poor

Shelby

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Disliked key card system it doesn’t work
Stayed 1 night in Apr 2024
Response from Customer Service on 30 Apr 2024
Shelby, we regret to hear that you encountered challenges with the key card system during your stay. Rest assured, we continuously work on improving all aspects of our services. We appreciate your feedback and hope for another opportunity to provide a more seamless experience.

6/10 Okay

Janella

Travelled with partner
Disliked: Property conditions & facilities
Looks much older and more rundown than the photos. We got woken up at 2am by people yelling and slamming doors in the hallway. The rooms were nice though and looked like the photos.
Stayed 2 nights in Apr 2024
Response from Customer Service on 29 Apr 2024
Janella, we appreciate your candid feedback regarding your stay. It's unfortunate that disturbances disturbed your evening rest - we always discourage such disruptions to promote a peaceful environment for all guests. Pleased to hear, however, that the rooms met your expectations. We'll take your thoughts into consideration as we continue to enhance our premises. Thank you.

6/10 Okay

Gwenevere

Liked: Cleanliness
While the grounds are quite beautiful, and everyone on staff was very polite, this was not exactly resort-quality lodging. The bedroom was pretty average, bedding and linens were not great, the cable channels were super limited, and the key card reader was constantly malfunctioning so I couldn’t get into my room, even when housekeeping tried to help. The breakfast buffet was plentiful but aside from the fresh fruit, the food was not good. Generally, I wouldn’t be bothered by any of this if I were paying half the price and they didn’t call it a resort. But I bet it’s a fun place to go for conferences and events.
Stayed 1 night in Apr 2024
Response from Customer Service on 27 Apr 2024
Gwenevere, we appreciate you taking the time to share your feedback with us. It's great to know that you appreciated our beautiful surroundings and courteous team members. We regret to understand your stay did not completely meet your expectations. Our team is already working on resolving the issue related to the key card reader. As for our price point and classification as a "resort", we aim to provide a superior experience and we're sorry you felt we fell short of that. Regarding the breakfast buffet, we strive to provide tasteful and satisfying meals and your comment will be useful for improvements. Thank you again for your feedback, we hope to have the opportunity to serve you better in the future.

8/10 Good

Dolores, Alburtis

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Very cool property with lots of different amenities. The staff didcnot seem well trained or attentive. They really do a poor job of letting you know whats available or answering questions. Very different from hotels with exoert customer service.
Stayed 2 nights in Apr 2024
Response from Customer Service on 24 Apr 2024
Dolores, it's wonderful to hear that you appreciated the variety of amenities at Tarrytown House Estate on The Hudson. However, we regret if you found our team's service not up to par. We constantly strive for excellence and your feedback is valuable in improving our service quality. Thank you for bringing this to our attention and we hope to provide you an enhanced experience during your next stay.

10/10 Excellent

Erik

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it! We’ll be back!
Stayed 1 night in Apr 2024
Response from Customer Service on 23 Apr 2024
Erik, we're thrilled to hear that your stay with us at Tarrytown House Estate on The Hudson left such a fantastic impression. It's wonderful to hear that you loved your visit. We eagerly look forward to your return. Safe travels until then.

10/10 Excellent

Raysa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Customer Service on 24 Apr 2024
Raysa, thank you for choosing the Tarrytown House Estate on The Hudson. It's wonderful to see your positive rating. We're thrilled you enjoyed your stay and we look forward to the opportunity of welcoming you back in the future.

4/10 Poor

Jeanne S

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Our room needed updating; looked very worn for the price. The toilet was leaking onto the bathroom floor creating a dangerous condition. Music from some event started playing loudly at 11pm. Overall I would stay somewhere else probably for less cost.
Stayed 1 night in Apr 2024
Response from Customer Service on 14 Apr 2024
Jeanne S, we regret to hear of the concerns that arose during your stay. It's disheartening to learn your room did not match your expectations and the issue with bathroom facilities inconvenienced you. Certainly, our aspiration is to provide a comfortable experience contrast to what you encountered. We also understand the disturbance caused by the evening event. Your feedback is crucial in our ongoing efforts to elevate guest experiences, and we look forward to the opportunity of welcoming you back for an improved stay.

6/10 Okay

Christopher

Stayed 2 nights in Apr 2024
Response from Customer Service on 12 Apr 2024
Christopher, it's clear that your experience didn't quite meet your expectations. We hope that your next stay with us will give us a chance to earn a higher score. Feel free to share any specific feedback, as it aids our constant improvement process. We look forward to welcoming you back.

4/10 Poor

Christine

Stayed 1 night in Apr 2024
Response from Customer Service on 1 May 2024
Christine, it seems your stay with us may not have met your expectations, based on the rating provided. We'd greatly appreciate further feedback to understand your experience better. Your comments guide us in making the necessary improvements. We hope for the opportunity to provide a more satisfying visit in the future.

10/10 Excellent

Nicole, Yonkers

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great front desk staff! Welcoming and accomdating!
Stayed 1 night in Apr 2024
Response from Customer Service on 9 Apr 2024
Nicole, how wonderful it is to learn that you appreciated the welcoming nature and accommodation provided by our team members at the front desk at Tarrytown House Estate on The Hudson! It's certainly our goal to offer exceptional service, and we're delighted to hear we've achieved that with you. We greatly value your feedback and hope to host you again in the near future.

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place, service and attentions were pleasant. Sure come back.
Stayed 4 nights in Mar 2024
Response from Customer Service on 4 Apr 2024
Kevin, we're thrilled to hear that you enjoyed your experience at Tarrytown House Estate on The Hudson. It's rewarding to know our team's dedication to quality service made a positive impression. Thank you for considering a future return trip - it will be our pleasure to welcome you back.

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Customer Service on 3 Apr 2024
Maria, thank you for choosing to stay at the Tarrytown House Estate on The Hudson. It's gratifying to know that you had a positive experience. We hope to have the pleasure of welcoming you back in the future.

10/10 Excellent

Chui Yee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and i love staying at Tarrytown House Estate during the months of winter and early spring. The hotel is quiet and peaceful. We like walking around the property and enjoy the scenery. We enjoyed having breakfast at the Winter Palace and dinner at Goosefeather. Food is very good. We also apent time at the heated indoor pool and sauna.
Stayed 3 nights in Mar 2024
Response from Customer Service on 28 Mar 2024
Chui Yee, it's wonderful to hear that you and your family found peace and enjoyment while staying at the Tarrytown House Estate on The Hudson during winter and early spring. Our aim is to offer tranquil accommodation with access to various amenities such as palette-pleasing meals at both the Winter Palace and Goosefeather and soothing experiences at our heated indoor pool and sauna. Your feedback motivates our team to continue delivering top-notch experiences. We eagerly anticipate your return during the colder months.

10/10 Excellent

william

Very scenic views of the Hudson River from the property; friendly employees
Stayed 1 night in Mar 2024
Response from Customer Service on 26 Mar 2024
William, we're thrilled you enjoyed the picturesque scenery at Tarrytown House Estate on The Hudson and found our team members to be welcoming. Thank you for sharing your experience and we look forward to welcoming you back in the future.

2/10 Terrible

Barbara

Disliked: Cleanliness, staff & service, property conditions & facilities
I had a confirmed reservation in the King House. Pictures showed a very classy room - hardwood floors, four-poster bed, fireplace, interesting architecture, etc. When I got to my room, it was a below average, totally typical hotel room. I went back to the front desk and they said I couldn't stay at the King House (I'm still not exactly sure why) and they gave me a free breakfast coupon to "make it up to me". That's it, not even an I'm sorry or an acknowledgment that I was, to my mind, massively downgraded. I felt scammed. When I went to breakfast, it was raining out and the roof was actively leaking right behind me. The whole place just seemed like it was lacking in basic upkeep. For example, I noticed a fountain that had trash floating in it my entire stay, so I wasn't as enchanted by the grounds as I'd hoped to be. So if you don't like your room, the restaurant, or the grounds, that's a problem.
Stayed 1 night in Mar 2024
Response from Customer Service on 1 Apr 2024
Thank you for reaching out to us.We started a refurbishment program on our King Mansion about 7 weeks ago. The first step was to replace half of the roof. After confirmation that the replacement addressed all our leaks, we then began stripping and painting each of the 10 rooms in that building. Each room has its own identity but four of the rooms have either a balcony or sundeck. The difference is one floor - balconies are on the second floor and sundecks are on the third floor but if it is raining outside, you can still go out on the balcony since it has a roof.We took all 10 rooms out of order for 10 days. We had four painters working daily.The condition of the rooms required us to extend for another week. We finished half the rooms the previous week and all the rooms by March 21. That weekend, we experienced continuous rains. On Sunday, two of the rooms had very slow leaks. We went out on the roof but could not confirm the cause and it could have originated from the siding. We decided to go ahead and patch the ceiling in both rooms since the leaks were very light and we had not had any leaks since the roof was repaired. When we started to repair the ceiling in the room you had reserved, half of the ceiling came down.Barbara, I am sorry that we disappointed you. I would like to invite you back for a complimentary stay so that you can experience the room you originally had booked. I would only request that you are flexible with dates and could give me some advance notice - again, we only have two sundeck rooms and the two balcony rooms, and these rooms are very popular.

6/10 Okay

Gustavo

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from Customer Service on 20 Mar 2024
Gustavo, it's evident that your experience didn't entirely fulfill your expectations. We are committed to constantly improving our guest experience and your feedback helps us in this endeavor. We look forward to having another chance to better serve you next time.

10/10 Excellent

Pedro

Liked: Cleanliness, property conditions & facilities
Just I wants to add one thing, my checking was very late like 3:30 AM, not body was there in the front desk , I have to screaming several time , according to the night clerk and security guy came at front . So far I like this hotel .
Stayed 1 night in Mar 2024
Response from Customer Service on 19 Mar 2024
Pedro, it's delightful to hear that you appreciate Tarrytown House Estate on the Hudson. We value your feedback regarding your late check-in experience. Our team is normally known for their prompt service and we regret that it wasn't as seamless as it usually is. Rest assured, we will address this situation to ensure timely presence at the front desk. We look forward to hosting your next visit soon.

10/10 Excellent

Medard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Customer Service on 18 Mar 2024
Medard, thank you for choosing Tarrytown House Estate on The Hudson. We're thrilled that your stay with us met your expectations. We look forward to welcoming you back on your next visit.

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is excellent
Stayed 1 night in Mar 2024
Response from Customer Service on 12 Mar 2024
Scott, thank you for sharing your experience at Tarrytown House Estate on The Hudson. We're thrilled to know that your stay was excellent. Our team looks forward to welcoming you back in the near future.

10/10 Excellent

Walter

Liked: Cleanliness, property conditions & facilities
We go there twice a year we love it ..!!
Stayed 1 night in Feb 2024
Response from Customer Service on 27 Feb 2024
Walter, it's heartening to hear that you enjoy your bi-annual visits to Tarrytown House Estate on The Hudson. Our team is thrilled to be a part of your routine. Your continued support means the world to us. We're excited to welcome you back for your next visit.

8/10 Good

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Tarrytown House is a truly beautiful location with a lot of character and charm. We went in the winter so did not get to appreciate the grounds although it was very pretty with a little snow on the ground. the rooms lacked a little luster, they seemed dated and a little worn. The indoor pool and sauna were sub par. We enjoyed the main restaurant for a few drinks, wandered into the main castle like building but was not sure if we could enjoy the area as it appeared to be closed. The Cellar bar was closed so could not appreciate that area. We did Uber into town for dinner and drinks which was nice. But since it was winter all of the surrounding attractions like lyndhurst, Kyukut and Sunnyside were closed for the season... so we may try again in the spring.
Stayed 1 night in Feb 2024
Response from Customer Service on 25 Feb 2024
Angela, thank you for sharing your feedback. We're thrilled to hear that you appreciated the unique character of Tarrytown House Estate on The Hudson and its beautiful winter setting. Regarding the rooms and their decor, we continually strive to enrich our guests' experiences and your input aids that effort. Likewise, we take note of your comments on our indoor pool and sauna.We regret to read that you were uncertain about access to certain areas; our team members are always available to clarify these matters. We're pleased to know you enjoyed your time out in the town and we're certainly hoping to welcome you back in the spring when the surrounding attractions are open and our estate is in full blossoming splendor.

8/10 Good

Carly

Disliked: Staff & service
Had a really nice overnight stay coming from the city. One thing I wish they had was more snack/food options. The room we stayed in was very clean and a good size. Goosefeather was incredible - the restaurant connected to the property!
Stayed 1 night in Feb 2024
Response from Customer Service on 24 Feb 2024
Carly, it's delightful to know that you enjoyed your stay at the Tarrytown House Estate on The Hudson. We agree, Goosefeather truly is an incredible dining experience. Your positive comments about the cleanliness and spaciousness of your room are highly appreciated as well. Meanwhile, we also note your feedback regarding the variety of snack/food options, and we'll definitely consider it. Nonetheless, we hope to host you again the next time you need an escape from the city.

10/10 Excellent

Melissa

Stayed 2 nights in Feb 2024
Response from Customer Service on 21 Mar 2024
Melissa, thank you for your high rating of Tarrytown House Estate on The Hudson. We're delighted you had a pleasant experience. We aim to continue providing top-notch experiences for our guests. Looking forward to welcoming you back on your next visit.

6/10 Okay

Stacey

Disliked: Staff & service
Stayed 1 night in Feb 2024
Response from Customer Service on 21 Feb 2024
Stacey, it appears you've left a rating without any specific feedback. We appreciate all forms of guest feedback and would love to hear more about your stay at Tarrytown House Estate on The Hudson. This will allow us to understand your experience better and make necessary improvements. We hope to have the opportunity to welcome you back and exceed your expectations in the future.

10/10 Excellent

Zachary W

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, courteous service. Excellent restaurant. Comfortable room.
Stayed 1 night in Feb 2024
Response from Customer Service on 20 Feb 2024
Zachary W, we're delighted to learn you enjoyed your stay at Tarrytown House Estate on The Hudson. Your kind words about our exemplary service, culinary offerings, and our comfortable rooms are truly appreciated. Our team thrives on feedback such as yours, and strive to provide an exceptional experience to all our guests. We look forward to the pleasure of hosting you again in the near future.

8/10 Good

Tiana

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Customer Service on 21 Feb 2024
Tiana, we're thrilled to see that your stay at the Tarrytown House Estate on The Hudson met your expectations. We hope to have the pleasure of welcoming you back for an even more delightful experience. Thank you for choosing us on your recent Expedia booking!

10/10 Excellent

kristin

Liked: Property conditions & facilities
great location .. excellent staff & their on site restaurant is delicious!
Stayed 1 night in Feb 2024
Response from Customer Service on 19 Feb 2024
Kristin, it's fantastic to hear that the prime location and superb team members at Tarrytown House Estate on The Hudson met your expectations. We're also delighted that our on-site restaurant satisfied your palate. We hope to have the pleasure of providing another memorable experience soon.

2/10 Terrible

Oscar

Stayed 1 night in Feb 2024
Response from Customer Service on 22 Mar 2024
We appreciate your feedback, Oscar.Your experience is not on par with the level of service we're accustomed to sharing with our guests. We do hope for the chance to share a more positive experience with you soon.

8/10 Good

Venkatesh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean room, although it felt a little empty like something was missing from the room to keep it cozy. The bed is comfortable but it could use some rugs under the bed or around so it doesn't move lol
Stayed 1 night in Feb 2024
Response from Customer Service on 16 Feb 2024
Venkatesh, it's great to hear you found your room at Tarrytown House Estate on The Hudson to be nice, clean, and appreciated your comfortable bed. Your feedback about the feeling of the room and the bed not being stable is valued. We're always aiming to improve our guest experience. We do thank you and hope to welcome you back in the near future.

8/10 Good

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, amenities
balcony with view of the hudson was amazing in the king mansion. but the place has so many many steps. there is no elevator, though the staff offered to take our packages upstairs. the pool is located down and up so many staircases you could have been in alice in wonderland running running.....
Stayed 1 night in Feb 2024
Response from Customer Service on 15 Feb 2024
Jonathan, thank you for sharing your appreciation for the extraordinary views from your balcony at the Tarrytown House Estate on The Hudson. We're happy to hear that our team was willing to assist with your belongings. Regarding the stairs, they are indeed part of the property's unique character and we understand how they might be a bit challenging. We hope that the adventure it added to your pool trips was enjoyable, even if somewhat reminiscent of a rabbit hole journey. We're grateful for your feedback and hope to welcome you back again in the future.

10/10 Excellent

Ahmad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was beautiful.
Stayed 1 night in Feb 2024
Response from Customer Service on 13 Feb 2024
Ahmad, it's delightful to hear you found beauty in your experience at the Tarrytown House Estate on The Hudson. Your positive feedback is highly appreciated, and we're thrilled to welcome you back the next time you visit.

10/10 Excellent

Matthew

Stayed 1 night in Feb 2024
Response from Customer Service on 21 Mar 2024
Thank you for the fantastic rating, Matthew!It's outstanding you had such a wonderful experience at Tarrytown House Estate on The Hudson. We care about the satisfaction of our guests. We can't wait to see you again soon!

2/10 Terrible

Gabriel

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Racial profiling
Stayed 1 night in Dec 2023
Response from Customer Service on 11 Feb 2024
Hello Gabriel,We're truly sorry to hear about your disappointing experience with us, and we appreciate you bringing this to our attention. We take feedback seriously and would like to address your concerns.We kindly ask you to reach out to us directly so we can investigate this matter further and make things right. Your satisfaction is important to us, and we want to ensure that your concerns are addressed appropriately. Please contact us at your earliest convenience.We hope to have the opportunity to regain your trust and provide you with a more positive experience in the future.

10/10 Excellent

Kenny

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024
Response from Customer Service on 7 Feb 2024
Kenny, thank you for choosing Tarrytown House Estate on The Hudson. We're thrilled to realize that you had an outstanding experience. We eagerly anticipate your next visit.

8/10 Good

Neal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Customer Service on 5 Feb 2024
Thank you for the amazing rating, Neal!It's pleasing to know we've left you with a great impression. We can't wait to see you again soon so we can share an even better experience with you at Tarrytown House Estate on The Hudson. Thank you again for sharing!

10/10 Excellent

Maryuri, Williston

Stayed 5 nights in Jan 2024
Response from Customer Service on 21 Mar 2024
Maryuri, thank you for your high-rating review of Tarrytown House Estate on The Hudson. It's pleasing to see that your stay met your expectations, and we trust you enjoyed the comfort and charm our hotel provides. We look forward to welcoming you back in the future.

10/10 Excellent

Nancy, Scarsdale

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024
Response from Customer Service on 26 Jan 2024
Nancy, thank you for choosing Tarrytown House Estate on The Hudson. We're thrilled to know your stay met your expectations. It is our aim to provide a memorable experience and we're glad we hit the mark for you. We look forward to your return visit in the near future.

8/10 Good

Gayathri

Business traveller, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service
I enjoyed the property's well-kept surroundings, and parking was convenient and rooms were clean. However, there was excessive noise in the hallways, with people walking, talking, and shutting doors, which we could hear in the middle of the night, and it was quite loud. The dining options were not great, and the heater seemed to be blasting both cold and hot air interchangeably.
Stayed 7 nights in Jan 2024
Response from Customer Service on 20 Jan 2024
Gayathri, it's nice to hear you appreciated Tarrytown House Estate on the Hudson's pristine environment, convenient parking, and clean rooms. However, we're sorry for any disturbances you encountered during your stay. A peaceful environment is key for a memorable stay, and our team members will definitely keep this in mind. Your feedback regarding the dining options and temperature control system has also been noted and will be used for improving in the future. Thank you for choosing our property and we hope to have another opportunity to impress you.

8/10 Good

Michaela

Liked: Cleanliness, staff & service
Lovely property but rooms are a bit tired
Stayed 1 night in Jan 2024
Response from Customer Service on 20 Jan 2024
Michaela, it's wonderful to hear that the charm of Tarrytown House Estate on The Hudson resonated with you. As we constantly strive to enhance our guest experience, we appreciate your feedback on the rooms. Thank you for choosing us, and we hope to have a chance to welcome you back in the future.

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Customer Service on 18 Jan 2024
Joel, it's great to hear you had a wonderful experience at Tarrytown House Estate on The Hudson. We are thrilled to have been a part of your travels and look forward to welcoming you back soon for another top-notch stay.

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Customer Service on 16 Jan 2024
Joseph, thank you so much for your excellent rating for Tarrytown House Estate on the Hudson! It's wonderful to hear that you had a great experience. We hope to welcome you back again soon.

8/10 Good

Patricia

Liked: Cleanliness, amenities
It is a beautiful location. But do not arrive after dark-hard to find correct parking area and section where room was
Stayed 1 night in Jan 2024
Response from Customer Service on 17 Jan 2024
Patricia, thank you for your valued feedback about the Tarrytown House Estate on The Hudson. It's delightful to hear you appreciated our scenic location. Regarding your comment about navigating the property in the evening, we sincerely regret any inconvenience experienced. We're actively working on improving our signage for a better guest experience and your input is beneficial. We hope to welcome you back in the future for an even more satisfying stay.

8/10 Good

Erina

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Customer Service on 15 Jan 2024
We appreciate your lovely rating, Erina!The satisfaction of our guests is important to us so we can't wait to see you back again at Tarrytown House Estate on The Hudson soon. We want to share an even more fantastic experience with you next time.Thanks again for taking the time to leave your feedback!

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay here!
We have stayed at this hotel serval times and love it. The rooms in the mansion are very nice and big. I like that they have a balcony which gives an incredible view of the river, bridge and NY skyline. They would benefit with some seating, there’s a lot of empty space in some of these rooms. The hotel rooms in the other wing are nice and are a good size. The hotel has a lot to offer such as an indoor pool, sauna, gym and a bunch of outdoor sport activities. The grounds itself are beautiful to walk around. One of the best parts of the hotel is the restaurant Goosefeather. It is right in the mansion and is an amazing restaurant.
Stayed 1 night in Jan 2024
Response from Customer Service on 9 Jan 2024
Danielle, it's a pleasure to know you enjoy your frequent stays at Tarrytown House Estate on The Hudson. We appreciate your compliments about our spacious rooms, breathtaking balcony views, and wide range of amenities. We understand the suggestion about additional seating and appreciate this constructive feedback. Our team is also pleased to hear about your positive experiences with Goosefeather, our on-site restaurant. We can't wait to serve you again on your next visit, Danielle!