Standard Room, 1 Queen Bed, Accessible | 1 bedroom, premium bedding, desk, laptop workspace
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Reviews of Inn at Jericho

2 out of 5
Inn at Jericho
101 Jericho Turnpike, Westbury, NY

Reviews

7.8

Good

Rating 10 - Excellent. 377 out of 1011 reviews" "
Rating 8 - Good. 335 out of 1011 reviews" "
Rating 6 - Okay. 145 out of 1011 reviews" "
Rating 4 - Poor. 72 out of 1011 reviews" "
Rating 2 - Terrible. 82 out of 1011 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Amy

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Although this was a convenient location there were a few problems with the room. It was extremely noisy the first night with people partying all night in the parking lot. Apparently they do not have quiet hours. Plus the fire alarm went off for no reason at 2 am. It was turned off after a few minutes so it was a false alarm. The room showed signs of age and wasn't especially clean. Plus there were no charging stations. It was a good thing I brought an ac adapter. I don't think I would stay there again. Too bad because the location was so good.
Stayed 3 nights in May 2024
Response from balu on 27 May 2024
Thank you for staying with us and providing feedback. I'm sorry your experience was not up to your expectation and are always working hard to make your stay more pleasant. Looking forward to hosting you again.-------------------------

2/10 Terrible

James

Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
We had no choice, but to stay here after a wedding that was about five minutes away. There was a roach in the drawer so I ended up putting whatever I could in the refrigerator so I wouldn’t get roaches on my personal items and The rest of my belongings in my car. Not the safest area with most occupants that seemed section 8 people. Left 1st thing in a.m. Complained with front desk at checkout and was asked if I took a picture of the roach. Yeah, I waited for it to pose!! Unbelievable! NEVER AGAIN!!
Stayed 1 night in May 2024
Response from balu on 27 May 2024
Thank you for staying with us and providing feedback. I'm sorry your experience was not up to your expectation and are always working hard to make your stay more pleasant. Looking forward to hosting you again.--------------------------

8/10 Good

Frederick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in May 2024
Response from balu on 26 May 2024
-Thank you very much for staying with us and providing feedback. I am very happy that you enjoyed your stay. We are always working hard to make your stay more pleasant. Looking forward to hosting you again.------------------------------------

10/10 Excellent

Khudhur

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The team at hotel keep the room very clean as well.
Stayed 7 nights in May 2024
Response from balu on 23 May 2024
-Thank you very much for staying with us and providing feedback. I am very happy that you enjoyed your stay. We are always working hard to make your stay more pleasant. Looking forward to hosting you again.------------------------------------

6/10 Okay

Hua

Liked: Staff & service
Disliked: Property conditions & facilities
Spent one night due to convenience to an event. Fixed non-stopping toilet by myself. And asked for hair dryer which was not provided in room. Poor condition. But you got what you paid. Front desk was friendly which added score to this entity.
Stayed 1 night in May 2024
Response from George on 23 May 2024
-Thank you very much for staying with us and providing feedback. I am very happy that you enjoyed your stay. We are always working hard to make your stay more pleasant. Looking forward to hosting you again.------------------------------------

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet
Stayed 1 night in May 2024
Response from George on 20 May 2024
Thank you very much for staying with us and providing feedback. I am very happy that you enjoyed your stay. We are always working hard to make your stay more pleasant. Looking forward to hosting you again.

4/10 Poor

Dennis

Stayed 1 night in May 2024
Response from George on 17 May 2024
Thank you for staying with us and providing feedback. I'm sorry your experience was not up to your expectation and are always working hard to make your stay more pleasant. Looking forward to hosting you again.

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The gentleman at the desk was very helpful
Stayed 1 night in May 2024
Response from George on 17 May 2024
Thank you very much for staying with us and providing feedback. I am very happy that you enjoyed your stay. We are always working hard to make your stay more pleasant. Looking forward to hosting you again

10/10 Excellent

Jose

Liked: Cleanliness, property conditions & facilities
Good place and prize
Stayed 2 nights in May 2024
Response from George on 15 May 2024
Thank you very much for staying with us and providing feedback. I am very happy that you enjoyed your stay. We are always working hard to make your stay more pleasant. Looking forward to hosting you again

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from George on 15 May 2024
Thank you very much for staying with us and providing feedback. I am very happy that you enjoyed your stay. We are always working hard to make your stay more pleasant. Looking forward to hosting you again

2/10 Terrible

Luis

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
At first glance the property looks ok, you walk into the office and theres an abundance of snack to purchase and it looks clean. The issues started once i received my key and headed to my room. So im headed to the second level of the building where my room is and as i step on the last step i am greeted by a rat scurrying away. Now with just that happening i wouldve normally turned around and demand my money back but being that it was mothers day and everything in the surrounding area was booked i continued to my room. So i get in my room and it looks nothing like the pics on line. The pics mustve been from when they first renovated. The room smelled musty, the towels smelled horrible and the bathroom sink was outside of the bathroom. The guest in the room next door were loud during the evening and even louder around 2am. It was a sleepless night and i have an early morning presentation today that i am absolutely too exhausted to give but will get done. In closing, its not a nice place to stay. Steer clear of this location if you normally visit hotels that are 4 or 5 starts. This hotel says 7.8 out of 10 well its more a 1 out of 10. Youve been warned.
Stayed 1 night in May 2024
Response from George on 14 May 2024
I'm sorry your stay was not up to the expectation and your rating is very unusual for us compared to others. Thank you for staying with us and providing feedback. . I can assure you that it not a usual experience for our guest which you can see from other reviews. You can always talk to the frontdesk and we'll try our best to resolve any issue you may have.If you had any inconvenience, please let us know so we can address it immediately.

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from George on 11 May 2024
Thank you very much for staying with us and providing feedback. I am very happy that you enjoyed your stay. We are always working hard to make your stay more pleasant. Looking forward to hosting you again

10/10 Excellent

Walter, Medford

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is good, is recomend
Stayed 1 night in May 2024
Response from George on 11 May 2024
Thank you very much for staying with us and providing feedback. I am very happy that you enjoyed your stay. We are always working hard to make your stay more pleasant. Looking forward to hosting you again

10/10 Excellent

Judlie

Stayed 1 night in May 2024
Response from balu on 26 May 2024
-Thank you very much for staying with us and providing feedback. I am very happy that you enjoyed your stay. We are always working hard to make your stay more pleasant. Looking forward to hosting you again.------------------------------------

6/10 Okay

Sharkey

Stayed 1 night in Apr 2024
Response from balu on 26 May 2024
-Thank you very much for staying with us and providing feedback. I am very happy that you enjoyed your stay. We are always working hard to make your stay more pleasant. Looking forward to hosting you again.------------------------------------

10/10 Excellent

Costa

Hey just want to first apologize for smoking in the room but before you banned somebody, you should definitely give them at least a warning
Stayed 1 night in Apr 2024
Response from balu on 23 May 2024
-Thank you very much for staying with us and providing feedback. I am very happy that you enjoyed your stay. We are always working hard to make your stay more pleasant. Looking forward to hosting you again.------------------------------------

6/10 Okay

Gil

Liked: Cleanliness, staff & service
Horrible to park in, but my stay was ok, it was quiet
Stayed 2 nights in Apr 2024
Response from George on 11 May 2024
Thank you for staying with us. We are always working hard to improve our service and make your stay more pleasing. Please let us know if you have any suggestions. Looking forward to serve you again

6/10 Okay

Kahan

Stayed 1 night in Apr 2024
Response from George on 20 May 2024
Thank you for staying with us and providing feedback. I'm sorry your experience was not up to your expectation and are always working hard to make your stay more pleasant. Looking forward to hosting you again.

10/10 Excellent

Joel

Stayed 1 night in Apr 2024
Response from George on 2 May 2024
-Thank you very much for staying with us and providing feedback. I am very happy that you enjoyed your stay. We are always working hard to make your stay more pleasant. Looking forward to hosting you again

2/10 Terrible

ron

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is a large step BLOW a Motel 6. The said they do not allow a Service Dog which is a violation of Federal Law. The floors are old tile and vinyl, the "furnishings" are very old and sparce, and the room smelled horrible. It looks like they shopuld be renting the rooms by the hour. We would NOt make another reservation there and strongly suggest that you look elsewhere.
Stayed 1 night in Apr 2024
Response from balu on 23 May 2024
Thank you for staying with us and providing feedback. I'm sorry your experience was not up to your expectation and are always working hard to make your stay more pleasant. Looking forward to hosting you again.--------------------------

4/10 Poor

Joan

Travelled with family
I paid $140ish for 1 queen bed in a barebones room . We were woken up several times during the night & early am from people letting their metal doors slam. Never again.
Stayed 1 night in Apr 2024
Response from balu on 29 Apr 2024
Thank you for staying with us and providing feedback. I'm sorry your experience was not up to your expectation and are always working hard to make your stay more pleasant. Looking forward to hosting you again.--------------------------

8/10 Good

Iris, BROOKLYN

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They should add a Bar soup
Stayed 1 night in Apr 2024
Response from balu on 29 Apr 2024
-Thank you very much for staying with us and providing feedback. I am very happy that you enjoyed your stay. We are always working hard to make your stay more pleasant. Looking forward to hosting you again.---------------------

10/10 Excellent

Tom

Stayed 1 night in Apr 2024
Response from George on 14 May 2024
-Thank you very much for staying with us and providing feedback. I am very happy that you enjoyed your stay. We are always working hard to make your stay more pleasant. Looking forward to hosting you again

10/10 Excellent

Daniel Felipe

Stayed 1 night in Apr 2024
Response from George on 11 May 2024
Thank you very much for staying with us and providing feedback. I am very happy that you enjoyed your stay. We are always working hard to make your stay more pleasant. Looking forward to hosting you again

4/10 Poor

Caitlin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
NEVER got any sleep. This place was so loud.
Stayed 1 night in Apr 2024
Response from George on 17 Apr 2024
Thank you for staying with us and providing feedback. I'm sorry your experience was not up to your expectation and are always working hard to make your stay more pleasant. Looking forward to hosting you again.

10/10 Excellent

Alexandra

Stayed 1 night in Apr 2024
Response from George on 11 May 2024
Thank you very much for staying with us and providing feedback. I am very happy that you enjoyed your stay. We are always working hard to make your stay more pleasant. Looking forward to hosting you again

10/10 Excellent

Maria

Travelled with partner
Everything was great.
Stayed 1 night in Apr 2024
Response from balu on 15 Apr 2024
-Thank you very much for staying with us and providing feedback. I am very happy that you enjoyed your stay. We are always working hard to make your stay more pleasant. Looking forward to hosting you again.------------------------------------

4/10 Poor

Paul Luis

Disliked: Cleanliness, property conditions & facilities
Need to do better cleaning
Stayed 1 night in Apr 2024
Response from balu on 14 Apr 2024
Thank you for staying with us and providing feedback. I'm sorry your experience was not up to your expectation.are always working hard to make your stay more pleasant. Looking forward to hosting you again.--------------------------

10/10 Excellent

Frederick

Stayed 1 night in Apr 2024
Response from George on 11 May 2024
Thank you very much for staying with us and providing feedback. I am very happy that you enjoyed your stay. We are always working hard to make your stay more pleasant. Looking forward to hosting you again

2/10 Terrible

JEFFREY A

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Apr 2024
Response from balu on 14 Apr 2024
I'm sorry your stay was not up to the expectation and your rating is very unusual for us compared to others. We would like to address your issues but since you haven't provided any details we don't know about the nature of your complaint.

10/10 Excellent

DEVI

Stayed 2 nights in Apr 2024
Response from George on 2 May 2024
-Thank you very much for staying with us and providing feedback. I am very happy that you enjoyed your stay. We are always working hard to make your stay more pleasant. Looking forward to hosting you again.

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from George on 11 Apr 2024
Thank you very much for staying with us and providing feedback. I am very happy that you enjoyed your stay. We are always working hard to make your stay more pleasant. Looking forward to hosting you again

6/10 Okay

Brittany

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Dated property
Stayed 1 night in Mar 2024
Response from George on 4 Apr 2024
Thank you for staying with us and providing feedback. I'm sorry your experience was not up to your expectation.are always working hard to make your stay more pleasant. Looking forward to hosting you again

2/10 Terrible

Juan

Stayed 1 night in Mar 2024
Response from George on 23 Apr 2024
I'm sorry your stay was not up to the expectation and your rating is very unusual for us compared to others. We would like to address your issues but since you haven't provided any details we don't know about the nature of your complaint.

10/10 Excellent

GENADI

Stayed 1 night in Mar 2024
Response from George on 23 Apr 2024
Thank you very much for staying with us and providing feedback. I am very happy that you enjoyed your stay. We are always working hard to make your stay more pleasant. Looking forward to hosting you again

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from George on 2 Apr 2024
-Thank you very much for staying with us and providing feedback. I am very happy that you enjoyed your stay. We are always working hard to make your stay more pleasant. Looking forward to hosting you again.-------------------------------

8/10 Good

Franz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay
Stayed 1 night in Mar 2024
Response from George on 2 Apr 2024
-Thank you very much for staying with us and providing feedback. I am very happy that you enjoyed your stay. We are always working hard to make your stay more pleasant. Looking forward to hosting you again.-------------------------------

10/10 Excellent

Rianne

Liked: Cleanliness, staff & service, property conditions & facilities
Accessible
Stayed 1 night in Mar 2024
Response from George on 4 Apr 2024
Thank you very much for staying with us and providing feedback. I am very happy that you enjoyed your stay. We are always working hard to make your stay more pleasant. Looking forward to hosting you again

10/10 Excellent

Lisa

Stayed 1 night in Mar 2024
Response from George on 23 Apr 2024
Thank you very much for staying with us and providing feedback. I am very happy that you enjoyed your stay. We are always working hard to make your stay more pleasant. Looking forward to hosting you again

10/10 Excellent

Cermantha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was nice. Room was clean.
Stayed 1 night in Mar 2024
Response from George on 30 Mar 2024
Thank you very much for staying with us and providing feedback. I am very happy that you enjoyed your stay. We are always working hard to make your stay more pleasant. Looking forward to hosting you again

8/10 Good

Surapon

Business traveller
Liked: Cleanliness, staff & service
Room always has some distinct smell, but look clean, maybe old property, bed and bathroom are cleaned. Housekeeping is cleaning every day and good. There is a regular customer that making argument and loud every night. Don't feel safe for a woman to stay alone. Parking lot is always lots of garbage. The front desk is nice and try to accommodate the situation.
Stayed 7 nights in Mar 2024
Response from George on 30 Mar 2024
Thank you for staying with us. We are always working hard to improve our service and make your stay more pleasing. Please let us know if you have any suggestions. Looking forward to serve you again.

6/10 Okay

Bradley

Stayed 1 night in Mar 2024
Response from George on 30 Mar 2024
Thank you for staying with us and providing feedback. I'm sorry your experience was not up to your expectation.are always working hard to make your stay more pleasant. Looking forward to hosting you again

10/10 Excellent

Frances

Stayed 1 night in Mar 2024
Response from George on 26 Mar 2024
Thank you very much for staying with us and providing feedback

10/10 Excellent

Roberto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When I arrived check in was simple and easy. Room was so clean and it smelled nice not full of that cigarette smell most rooms have even when its a non-smoking room which I had. Bed was so comfy and the sheets and towels were so white and smelled really nice. I definitely would stay here again without a doubt. I give it a complete 5 stars.
Stayed 1 night in Mar 2024
Response from balu on 24 Mar 2024
Thank you very much for staying with us and providing feedback. I am very happy that you enjoyed your stay. We are always working hard to make your stay more pleasant. Looking forward to hosting you again

10/10 Excellent

Dan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The room was a little "spartan" with no coffee maker or clock radio and I got a little claustrophobic using the bathroom but the place was clean and the price was reasonable !
Stayed 1 night in Mar 2024
Response from balu on 24 Mar 2024
Thank you very much for staying with us and providing feedback. I am very happy that you enjoyed your stay. We are always working hard to make your stay more pleasant. Looking forward to hosting you again

2/10 Terrible

Veronica

Disliked: Property conditions & facilities
My room had bed bugs!!
Stayed 2 nights in Mar 2024
Response from George on 22 Mar 2024
I'm sorry your stay was not up to the expectation and your rating is very unusual for us compared to others. I'm sorry for your inconvenience. We'll take care of the issue you mentioned. Thank you for staying with us.

4/10 Poor

John

Bed was comfortable. Kept thinking about the bugs getting up on the bed! Live & Dead bugs on floor. Essentials like a plastic cup not provided. Very Basic.
Stayed 1 night in Mar 2024
Response from George on 18 Mar 2024
Thank you for staying with us. We are always working hard to improve our service and make your stay more pleasing. Please let us know if you have any suggestions. Looking forward to serve you again

8/10 Good

NANNAN

Stayed 1 night in Mar 2024
Response from George on 11 Apr 2024
Thank you very much for staying with us and providing feedback. I am very happy that you enjoyed your stay. We are always working hard to make your stay more pleasant. Looking forward to hosting you again

10/10 Excellent

RICARDO

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 4 nights in Feb 2024
Response from balu on 3 Mar 2024
Thank you very much for staying with us and providing feedback. I am very happy that you enjoyed your stay. We are always working hard to make your stay more pleasant. Looking forward to hosting you again.------------------------------------

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from balu on 3 Mar 2024
Thank you very much for staying with us and providing feedback. I am very happy that you enjoyed your stay. We are always working hard to make your stay more pleasant. Looking forward to hosting you again.------------------------------------