Search Hotels in West University, Reno

"I have a broken back everyone was very helpful as they could be the staff was so kind and helpful. My father inlaw has dementia and can be quite the pain, with questions and questions and I really appreciated the help and kindness they showed him. Thank you All "

"My stay was very short, and i didnt experience many of the available amenities. But the staff was very friendly and helpful and the room service was great."

"Very good experience room was very clean and good"

"The internet was good, the staff were really friendly, aircon was good, but our room had a horrible smell to it. We asked to be switched but they were booked out. We asked for some sort of compensation because the air was truly awful and they were very nice to try and help but still have not received the compensation we were promised. The smell was horrendous, did not go away even after spraying febreeze and perfume. "

"From the hotel check in to the Oyster Bar, staff here has always been very welcoming and helpful. "

"Staff was friendly, hotel was clean and casino was great!"

"Rooms are nice and big and clean Front desk was wonderful 👍"

"I do not recommend. Buffet was expensive and food wasn’t worth the price. Noticed a lot of other people leaving plates partially eaten and left to be taken. We had 2 rooms across the hall from each other and 3 people decided at 4 am that our doors were a good place to have a fight among each other banging on our doors and cursing and screaming. Called the front desk and they sent two security officers up and it quieted down until they left and they piped back up again. Then two left and emts showed up to access one of the three that was sitting against the door. Lasted over 2 hours. My kids were scared and we were wide awake after that. The room was extremely dusty. Visible particles in the air and on all surfaces. For a weekend we planned 2 months ago for our family. It was not relaxing or enjoyable. Staff wasn’t helpful with the situation either. Talked to manager and “there wasn’t much he could do”. As a family that doesn’t get away often and hoped for a good weekend together and experience the GSR and Reno…. It wasn’t worth it at all. "

"Clean room, the res of the area leaves al lot to improve. The pictures dont give you the idea of the area or the age of the hotel in general"