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"Friendly staff"

"Our stay was exceptional ! The staff was great even though we were there to cheer on the Spurs ☺️ my wife and I loved that we didn’t have to leave the hotel at all for dinner and drinks everything was just an elevator away and delicious! Bartenders and wait staff were so attentive and kind . We won’t stay anywhere else."

"It was wonderful, slightly dirty, but nothing too serious. There was blemishes and hand prints on the walls/ windows or mirrors. The shower door wouldn't shut all the way. But other than that, I loved it"

"Great team at this hotel! Nice large rooms and cool design."

"Room was clean"

"Drop coffee was ok, cappuccino was excellent "

"I’ve stayed at the Double Tree many times over the years, and has always been amazing. This time was less so. The check-in staff was unfriendly and not very helpful. Getting any information out of them was like pulling teeth. When we got to our room, even though we had booked a room with a queen, it had a single full bed. The sheets on the bed were stained, which is always off-putting. When I went to use the shower, the ceiling in the stall was filthy and looked like someone had wiped their boogers on it. After an incredibly uncomfortable night on a broken-down mattress, I got up in the morning to make some coffee and found someone’s used grounds in the pot. All-in-all, this was not the standard I expected from this hotel after so many great stays. I’ve had cleaner rooms and more pleasant staff at EconoLodges. I truly hope this was all a fluke."

"We loved our stay here. It was clean and great amenities, especially the hot bath onsen. We would definitely stay here again!"

"I live in Portland and needed"