West Liberty Hotels from ₹5,507

"Bad customer service"

"Staff and hotel was great! "

"Room had big red stain on the carpet. Didn’t know if it was blood or wine. Very uncomfortable seeing it."

"The breakfast was good. I liked the waffle maker. The room could have been cleaner but it was comfy and the right price. The pool was nice and cool. Very relaxing after walking around downtown Columbus all day. Wish there was a hot tub. I'd give 5 stars if there was a hot tub. "

"Kaushal (I'm sorry if I butchered your name) took such good care of us when we had a little hiccup with our booking. Very happy with how we were treated. Thank you so much for saving us for the night. We are so grateful 🙏 "

"We absolutely love this location. We come up to see our kids and it is always clean, the staff is always super nice, and our rooms have always been great!"

"Great Stay!"

"Very hi Justin good afternoon. How are you? I’m good. I’m sorry I’m eating my lunch real quick before 1 o’clock appointment I have but I wonder if I missed your call no, that’s fine. I’d rather talk through it cause I copied you on the most latest email that ever that was going around did you see if by chance I have not I can take a look well in a nutshell what’s going on one of my Key accounts overpaid they double paid a bill of $769,000 and they were basically told in the first attempt to see if we could reimburse it that they needed 60 days and you reimburse it. What do you mean by that reverse reverse and they were told so the customer was told that it would take us at least 60 days to do that if we could otherwise it would just send us a credit. Customer wasn’t satisfied with that response and then I guess apparently someone in the call center said you know what you have the option file PCO complaint not a good way to end that call just FYI so the customer came to me cause I’m their account rep and said what can you do to help us so I kind of started going down the path of asking you know David Turner, and my director well he’s our director now over here in Ohio. He recommended I go to use somebody else recommended I go another route so I kind of run in parallel people here everything I’m getting back from everyone else that you’ll see in that email saying we can’t do it well I just pulled up the account and my first my first thought given the balance is that they’re lik"

"Very nice accommodations. Clean. Polite staff. Proximate to local points of interest. "