Search Hotels Near West Ashley Shoppes Shopping Center, Charleston

"Hotel suite decor was dingy. Absolutely no privacy as I opened 104 suite door into main concourse for the hotel. Open door or downstairs window curtain to find guests at hotel restaurant or patio staring right back at you. Outdated carpets and furniture. Cramped into two room split level suite with almost no direct sunlight through two small windows. Bed spread and linens, comforter were rather cheap quality. For me to use 2nd sofa bed, I had to move faux marble coffee table. Just two pillows (without cases) and a sheet for it. Despite high end cost of stay, ($2900 for 3 nights!) none of the three wine bottles placed in room were complimentary $25 ea. Lots of emphasis on booze in decor and amenities and the staff’s approach to defusing tension and stress w guests check-in is to randomly offer you a rum punch when you check in. On positive note, valet service was excellent. Overall a total bust except for the Charleston southern “whiskey gentry” that seem to love the place. "

"I'm giving 5 stars because of its peaceful nature surrounding & coziness environment. "

"We had a great stay and breakfast was a great bonus"

"We have stayed here at least 3 times for appointments we have had in Charleston and always a good experience. "

"The room was filthy, the property was dirty, poor customer service. I requested that the room was cleaned and that did not happen!!!"

"The buffet was not good. I arrived to the restaurant around 8:45 & told there was a buffet because the hotel was @ capacity & to help myself. The eggs were almost gone & I had to scape the bottom of the pan. Some items weren't available & I had to ask for napkins & silverware. If I had known before hand I could have made other plans. It was not worth $15. "

"The room was average at best for the price point. Good views of the bay, but the rooms need updating big time. You can see spots on all the walls where there was previous water damage and it was just painted over. The tank on our toilet in room 812 was falling off the bowl. Room service only came to service our room one time around 9am while we were still sleeping and never came back throughout the entire stay. The A/C was very loud and reeked of mildew. The mini fridge made loud crackling noises in the middle of the night to the point where it needed to just be unplugged our entire stay. Spend the few extra hundred a night and get a much better experience would be my recommendation for anyone looking to stay here. "

"Parking is a bit of a nightmare after 10:00 pm. If you want parking, parking before 9:00 to ensure you have a spot. Otherwise the stay was great. Clean and the staff was very kind. The breakfast was good, really enjoyed the cinnamon roll waffles. Overall great stay. "

"Had requested a pack and play and it was all set up when we arrived. We also received early check in which was wonderful with a fussy baby! The pool was a little scary which was a disappointment especially coming from snowy Canada. Otherwise a nice stay!"