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"Loews in Philadelphia has a warmth about it that shines through its staff. In particular, Teran at the front desk was so helpful and kind with a lovely smile, Edgar at Bank + Bourbon made dinner seamless and fun, and Ms. Bullet at bag check with the cool pink glasses is an absolute gem. Loews went above and beyond to make the logistics of traveling for a volleyball tournament easier. And the restaurant offered great whole food and plant based alternatives. Thank you! "

"Great!"

"Great location and fantastic customer service "

"Good location but house keeping very lacking (my room was not cleaned for 2 weeks, had to request TP & towels, trash was never removed, elevators were not vacuumed weekly let alone daily) worst was expensive headphones left behind, notified front desk 6am from airport - never found. "

"Rooms should come with water bottles And bathrobes for Bonvoy elite members"

"Room is okay. No coffee maker and small bottle of water 8 dollars. Limited options nearby to eat. Isolated area but good if interested in going to Independence Hall. I usually stay in Rittenhouse Square which is far better for a stay in Philly for a weekend "

"Great stay!"

"The property was nice "

"Maybe it was just this weekend, with basketball and volleyball tournaments, and teams staying at the hotel, but the place was hectic, the elevator broke down (I had to walk down 20 flights of stairs to meet up with my family), and they didn't clean the room. I have always been happy with Sonesta hotels, but I won't come back to this one."