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"Uns hat es im Hotel sehr gut gefallen. Das Personal war stets sehr freundlich, hilfsbereit und serviceorientiert. Insgesamt macht das Hotel einen angenehmen und gepflegten Eindruck. Beim Vorabbuchen hatten wir etwas Bedenken wegen des nahen Bahnhofs. Es hat sich gezeigt, dass das aber unbegründet war. Die Fenster sind stark lärmmindernd, wir hatten ein Zimmer in einer oberen Etage und konnten sogar mit geklappten Fenster gut schlafen. Wir empfehlen einen Besuch, da die Innenstadtlage ideal zur Erkundung von Freiburg und Umgebung geeignet ist."

"On the whole, we were very happy with our stay here. However, there was one issue that caused us a problem in our apartment (306). Sometimes, there was a strong smell of sewerage on the upper floors but at other times it was ok. We couldn't work out if it was the drains or the air con. This was reported twice to reception and was acted upon both times but was never fully resolved."

"Great hotel. A little away from the old town but and tram ride took care of it. The hotel was very nice. Breakfast was good. Very comfy beds. I recommend it!"

"Good location, helfull staff, nice room "

"There are two tales here. The night staff is just ok and the day one is super friendly, so no complains about the staff in general. However, the hotel feels dirty and is ugly. A lot of the equipment doesnt feel of good quality, and the rooms have installations that feel from the communist era in Eastern Europe. That's not good, cause they are asking more than the price of 4stars hotels in other places in Western Europe. Heck, this stop of the itinerary was more expensive than one in a 5stars hotel we had. It is a shame that they have a historic house that they use for publicity, because nobody is actually staying there."

"Great location"

"Very good hotel , friendly staff , good location for travel anywhere "

"A great place!"

"Our room faced out onto the car park at the front of the hotel. The sound proofing of the windows was awful. We were woke up at 06:30 with street sweepers and hedges being clipped. Woke at 04:00 the next night with people talking loudly in the street and then with the bins being emptied. Our room was On the second floor so not as though people were right outside. Hotel really need to think about replacing the windows to make them more sound proof as hotel in an excellent location. Also no tea or coffee facilities in room which was poor. "