Search Hotels Near Villarrica Volcanic Caves, Pucón

"Desde el primer minuto, el personal muy acogedor, la pieza tiene un tamaño maravilloso, al igual que el baño, solo buenas experiencias en el hotel, si algo pudiese decir, es la velocidad del wifi y la TV no es tan actualizada "

"This is excellent choice if you are staying for longer period of time in Pucon. It is in walking distance to city center and lake Villarrica.It does have a secured parking. The lofts are comfortable and spacious. Well equipped kitchen with everything you need to cook if you choose to do so. The host was very helpful and we received a complimentary bottle of wine."

"Staff was very kind. Rooms were incredibly clean and breakfast was always very fresh in the morning. Location was absolutely perfect for exploring Pucon - everything was walkable. There was also a good kitchen space and safes for valuables in each room. Absolutely would recommend! "

"Staff is very supportive. The breakfast is organized by shifts. The rooms were clean, with new towels every day. There's free parking and the hotel is close to downtown, just few minutes walk. Very nice experience "

"Stunning views, world class food. Stuffed trout was amazing. We loved our relaxing stay there. Good pool and sauna. Fabulous staff. "

"This was my 5th time staying at Enjoy Pucón, and overall I still had a great experience. Not everything was perfect this time around. I was given a rear-facing room instead of a lake-view room, which was a bit disappointing. Also, when I asked for ice, I was surprised that they charged to bring it up to the room. Small things like that can hurt the hotel’s reputation. The spa facilities are okay. I spent two days there and paid over $150 for additional massages. Unfortunately, both sessions were with the same therapist and the quality wasn’t great. It wasn’t terrible, but it definitely didn’t match the level I expected for the price. But what really made the difference during this stay was **Soledad Carvajal at reception**. I was in a tough situation and needed a place to work remotely on short notice. Soledad completely saved me. She took the time to understand my problem and found a solution, helping me get set up with a spot where I could work. Honestly, she saved my day. Moments like that are what hospitality is really about. While small inconveniences can happen anywhere, people like Soledad are the reason I keep coming back. She turned a stressful situation into a great experience and reminded me why I’ve stayed here five times. Employees like Soledad Carvajal make the stay worth every penny."

"El administrador es muy incisivo en sus intrucciones, prácticamente te trata como un. Niño y es muy muy insistente, super desagradables, el desayuno siguen siendo el mismo desde hace más de 10 años… Lamentablente dejé mi kayak afuera del domo, y me robaron un par de remos… la administración ni se hizo responsable y prácticamente culpándome a mí por no dejar los remos adentro del domo, que por los demás es súper acotado en espaci… Creo que los domos que dicen ser para 6, no cumple con la dimensiones para estar cómodo 6 personas, más bien máximo 4 personas cómodas en un espacio reducido."

"Staff was very friendly "

"Our room was dusty, unfortunately when going to sleep could feel the dust of the bed as if they havent used or change the sheets recently. Also we couldnt use the hot tub, staff said you had to give 8 hrs advance notice in case of using it and would see if they would do it depending in other guests. Also be mindful when going if you are a light sleeper,, the walls are super thin you can hear everything from other rooms and floor above "