expedia

Palace on steps

Star Rating
2.5 out of 5
Photo gallery

Reviews

3.3 / 5
58 reviews

Amenities

  • Free WiFi
  • Breakfast included
  • Restaurant
  • Business Services

Map

What's nearby

  • Popular Location
    Dasaswamedh ghat
    2 min walk
  • Popular Location
    Gyan Kupor Well
    10 min walk
  • Popular Location
    Vishwanatha Temple
    10 min walk
  • Airport
    Varanasi (VNS-Babatpur)
    25 min drive

Choose dates to view prices

Reserve without credit card
Some room options won't require your credit card details to book. You'll pay during your stay.
  • Budget Nomad Room

    Room Amenities

    • Sleeps 2
    • 1 Double Bed
    More details
  • Milaap Room

    Room Amenities

    • Sleeps 2
    • 1 Double Bed
    More details
  • Ekaant Room

    Room Amenities

    • River view
    • Sleeps 2
    • 1 Double Bed
    More details
  • Trishul Rooms

    Room Amenities

    • Sleeps 2
    • 1 Double Bed
    More details
  • MILAAP SUITES

    Room Amenities

    • River view
    • Sleeps 2
    • 1 Double Bed
    More details
  • Ekaant Suites

    Room Amenities

    • Sleeps 3
    • 1 King Bed
    More details

About this area

Varanasi

Palace on steps is located on a river and in an area with good shopping. Notable landmarks in the area include Kashi Vishwanath Temple and Dasaswamedh ghat.

What's nearby

  • Popular Location
    Dasaswamedh ghat - 2 min walk
  • Popular Location
    Harishchandra Ghat - 10 min walk
  • Popular Location
    Gyan Kupor Well - 10 min walk
  • Popular Location
    Vishwanatha Temple - 10 min walk
  • Popular Location
    Hanuman Ghat - 11 min walk

Getting around

  • Varanasi Junction Station - 21 min drive
  • Varanasi (VNS-Babatpur) - 25 min drive

Restaurants

  • Where to eat
  • Sunrise – Restaurant offering Indian cuisine. Serves breakfast, brunch and lunch on select days, happy hour available.

About this property

Palace on steps

Historic hotel with free breakfast and restaurant
This smoke-free hotel features a restaurant, a coffee shop/café and a rooftop terrace. Free on-the-go breakfast and free WiFi in public areas are also provided. Other amenities include a conference centre, coffee/tea in a common area and 24-hour room service. All 28 rooms offer free WiFi, 24-hour room service and LED TVs with cable channels. Guests will also find premium bedding, ceiling fans and showers.
Palace on steps offers 28 forms of accommodation with free toiletries and a ceiling fan. Beds feature premium bedding. 40-inch LED televisions come with cable channels.
Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested.
Dining options at the hotel include a restaurant and a coffee shop/café. Guests can enjoy a complimentary breakfast each morning. A computer station is located on-site and wireless Internet access is complimentary. This hotel offers access to a business centre. For a surcharge, a round-trip airport shuttle (available 24 hours) is offered to guests. This business-friendly hotel also offers a rooftop terrace, tour or ticket assistance and coffee/tea in common area. Parking is available on-site at a surcharge.
Palace on steps is a smoke-free property.
The recreational activities listed below are available either on-site or nearby; fees may apply.

Policies

Check-in

Check-in between 1 PM - noon
Late check-in subject to availability
Minimum check-in age - 15

Special check-in instructions

If you are planning to arrive after 3 PM, please contact the property at least 24 hours in advance using the information on the booking confirmation.
24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; guests who are foreign nationals must present a valid passport and visa.
Taxes are subject to change based on Goods and Services Tax (GST) implementation. For more details, please contact the property using the information on the reservation confirmation received after booking.

Check-out

Check-out before 11:30 AM

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for INR 1000.0 per night.
  • Cribs (infant beds) are not available.

Pets

  • No pets or service animals allowed

Payment types at the property

Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Christmas Day (25 December) Gala Dinner per adult: INR 1
  • Christmas Day (25 December) Gala Dinner per child: INR 1 (from 5 to 12 years old)
  • Gala Dinner on 31 May per adult: INR 1

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: INR 900 per vehicle (one-way)
  • Self-parking fee: INR 300 per night
  • Rollaway bed fee: INR 1000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Couples wishing to share a room must provide proof of marriage. This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guest rooms. No pets or service animals are allowed at this property.

Property is also known as

  • Palace Step Hotel Varanasi
  • Palace Step Hotel
  • Palace Step Varanasi
  • Palace Step
  • Palace On Stepss Varanasi
  • Palace On Steps Hotel Varanasi
  • Palace steps Hotel Varanasi
  • Palace steps Hotel
  • Palace steps Varanasi
  • Palace steps
  • Palace on Step
  • Palace on steps Hotel
  • Palace on steps Varanasi
  • Palace on steps Hotel Varanasi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking: INR 300 per night
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request

Food and drink

  • Free on-the-go breakfast available daily 7:30 AM–10:30 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Shopping

Family friendly

  • Dry-cleaning service
  • Laundry facilities

Conveniences

  • Free newspapers in reception
  • No lifts
  • Reception hall

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance

Languages spoken

  • English
  • Japanese

Business services

  • Business centre
  • Computer station
  • Conference centre

Outdoors

  • Rooftop terrace

More

  • Smoke-free property
  • TV in reception

Room amenities

Bedroom

  • Ceiling fan
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer (on request)
  • Shower
  • Towels

Entertainment

  • 40-inch LED TV
  • TV channels

More

  • Phone

Nearby things to do

Activities

  • Boat tours
  • Fitness centre (discounted access)

Where to eat

  • Sunrise – Restaurant offering Indian cuisine. Serves breakfast, brunch and lunch on select days, happy hour available.
3.3

Guest rating

5 - Excellent
9
4 - Good
21
3 - Okay
15
2 - Mediocre
5
1 - Poor
8
3.1
Cleanliness
3.5
Service and Staff
3.0
Amenities
2.9
Property condition

4/5 Good

Besdide the river. About 500 m walking distance from the main road. No other vehicles can go in these lane. Though hotel staff can cooperate in bringing the luggage.

Stayed 1 night in Sep 2019

4/5 Good

Adventure on the Ganges

With Palace on Steps, it’s all about the location. Yoy will be right in the Ganges. You must accept that you are in a holy city with a lot of poverty but also a lot of soul. The people are so warm, wonderful and helpful but staying there presents many challenges. It is not for everyone. Walking back and forth to the “ main” road is treacherous and the steps down to the river are flat out dangerous. Having said that, I am in my 60s and this was one of the most memorable weeks of my life. The little restaurant has simple but good food, AND they serve beer:) I am now in a very fancy 5 Star Hotel in Delhi but I miss Palace on Steps. The little streets are not clean but I miss the cows, monkeys, parrots and the fabulous little shops in the ghats. Palace is not for everyone but if you have a sense of adventure, stay there. Ricky and others were amazingly hospitable. The Ganges will flow into your heart!!!!!

Stayed 6 nights in Mar 2019

4/5 Good

The location is great. Not only it takes about 2 minutes to get to the river, the property has a great terrace to relax, have dinner or drinks and watch the river and activity on the ghats. Some of the rooms have river view as well. The location could not be better. The staff is very helpful, ready to assist with information and schedule activities. We booked a sunrise boat ride and a full day walking tour and both were amazing. Now for the not so great. If you're expecting a Western style level of amenities, you will not find it here, so it depends on your expectations. The rooms have showers but Indian style, which means no cabin or curtain. There is always hot water and there is an overhead shower (which is not always the case in India). If you can deal with that, I highly recommend this hotel.

Stayed 3 nights in Feb 2019

4/5 Good

First, the reception is very friendly. The hotel, which dates from 1665 and is in a palace facing the Ganges. The best room is probably nr 305. Breakfast is fine (corn flakes, toasts, fruits, boiled eggs and the usual Indian warm dishes). The view on the river is excellent. To access the hotel (which also bears the name Elena), you can climg the stairs from south of Munshi Ghat either direction Shiva Hotel then you turn right or direction Elena Hotel then you turn left. From the city, it's longer and more complex. Take a compass and head East from a point named Lahiri Mahasaya Samadhi. It's a small lane where only pedestrians, bikes - and sacred cows - can enter. It's about 150-200m. Follow Shiva, Elena or Palace on Steps signs. Near the hotel, you'll cross an alley with a few "Western" restaurants and tourist stores. Thrre's even a cake shop in the same street, which runs N-S parallel to the river. There are monkeys that play on the hotel terraces and in a big tree (the tree is a useful landmark from the ghat). In short, a good hotel with a great view and fine service.

Stayed 4 nights in Feb 2019

5/5 Excellent

Stayed 2 nights in Dec 2018

Tell us how we can improve our site