- Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is perfectly situated on the ghats and is close to all the main riverside attractions. I stayed in the Saptarishi Suite for two nights and was very happy with the room and the value I received. The room was clean, had good climate control (both fans and an ac unit that worked), good hot water (with a working shower head), good toilet, and an amazing view of the holy Ganges. The WiFi was also reliable, and they had an affordable laundry service. The restaurant was delicious as well—it had a wide selection of Indian, Chinese, and other dishes, and I ate there for breakfast and dinner each day of my stay. The best part, however, was the staff. They really went out of their way time and again to make guests comfortable. I asked for directions and information several times and they eagerly assisted. They also organized taxi drivers for me from Varanasi airport, to and from Sarnath, and to Bodh Gaya at reasonable prices. They also provided tons of free bottled water each day, which was an absolute must in the humid climate and saved me a little money. I’ve read some reviews complaining about the hotel being inaccessible by car and hard to find among the confusing riverside alleys; however, I informed them of my arrival in advance and they met me at the taxi dropoff point on the Main road, carried my luggage, and led me to the room. I don’t think you’ll find a better value with hotels along the ghats, and you definitely won’t find nicer staff!