One Bedroom Apartment with Balcony, Harbour View | Balcony

Reviews of Divya Sutra Suites on Robson Downtown Vancouver

2.5 out of 5
Divya Sutra Suites on Robson Downtown Vancouver
1431 Robson Street, Vancouver, BC

Reviews

7.8

Good

Rating 10 - Excellent. 79 out of 188 reviews" "
Rating 8 - Good. 52 out of 188 reviews" "
Rating 6 - Okay. 26 out of 188 reviews" "
Rating 4 - Poor. 12 out of 188 reviews" "
Rating 2 - Terrible. 19 out of 188 reviews" "

7.8/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff is amazing!!
Stayed 1 night in May 2024

10/10 Excellent

Misty

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Pamela

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The new name of the hotel had been in place for at least a month but there was no sign outside indicating that, so it took us a while to figure out where we needed to be.
Stayed 1 night in May 2024

8/10 Good

Tim

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great but I never saw a sign for "Divya Sutra", it looked like maybe the hotel was once named the "Riviera". Ended up walking a few blocks further looking for it before I turned around and checked in. Very warm and friendly staff and big suites!
Stayed 1 night in May 2024

10/10 Excellent

URVI

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed in 2 bed room with kitchen set up, dining and lots of good space. It was a nice experience overall.
Stayed 1 night in May 2024

2/10 Terrible

Leona

Travelled with family
Disliked: Cleanliness, property conditions & facilities
It was terrible conditions, there was black mold in my room.
Stayed 3 nights in Apr 2024

6/10 Okay

Mercy

Bad thing is our accomodation fronting parking lot, we can not open the curtain..
Stayed 2 nights in May 2024

4/10 Poor

clae

Business traveller
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Tear it down.
Stayed 3 nights in May 2024

10/10 Excellent

Gulzhan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
отель удобен расположением, чистый, спокойный, в отеле можно снять машину
Stayed 3 nights in May 2024
Response from Divya Sutra Management on 15 May 2024
Dear Gulzhan,Thank you for sharing your feedback! We're delighted to hear that you found your experience at Divya Sutra Suites to be worth it. We aim to provide excellent value and service to all our guests, and we're thrilled that you felt your stay met your expectations. We look forward to welcoming you back for another enjoyable experience in the future!Sincerely,Divya Sutra Management

6/10 Okay

Karl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only complaint was the TV service did not have Canadian hockey, or for that matter, there were no sports available of any type. Suggest to use ESPN and other sports stations.
Stayed 2 nights in May 2024
Response from Divya Sutra Management on 14 May 2024
Dear Karl,Thank you for your valuable feedback. We're glad to hear that you enjoyed our location and friendly staff. Your suggestion to include channels like ESPN and other sports networks is greatly appreciated and will be taken into consideration as we strive to enhance our guests' experiences. We hope to have the opportunity to welcome you back in the future and provide an even better stay.Sincerely,Divya Sutra Management

8/10 Good

Vladimir

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Divya Sutra Management on 14 May 2024
Dear Vladimir,Thank you so much for taking the time to leave us a 4-star review! We're thrilled to hear that you had a wonderful experience at Divya Sutra Suites. Your support means the world to us, and we can't wait to welcome you back again soon!Sincerely,Divya Sutra Management

6/10 Okay

Katrina

Travelled with partner
Liked: Cleanliness
The suite itself is quite large! Check-in was easy and staff were nice. The suite was clean and the cleaning staff came by after a night to check if we needed anything. As it’s an older building, both the walls and the curtains are quite thin, so bring earplugs and a sleep mask if this would bother you. One piece of constructive criticism for the front desk staff: I had an unfortunate situation during my stay where a guest across from my room was having some sort of breakdown - screaming at the top of her lungs, throwing things, yelling at her husband, running between her room and another room down the hall with her crying child — on and off ALL day long. Things were escalating quickly, and I witnessed the woman run out in her underwear, screaming and spanking her child in the middle of the hallway. By the time the hotel finally sent someone up, the woman had briefly calmed down, so the staff didn’t seem to believe me and didn’t bother to knock and check on her and her child. I let them know that far above the noise complaint, this is a safety and potential domestic issue. The staff seemed annoyed at me rather than concerned. Overall, it took many hours and 5 calls to the front desk for someone to actually knock on her door and talk to the woman, and they only did so when I let them know that I had a recording of it. Their lack of responsiveness left me feeling distressed and concerned. In future, these types of issues should be handled properly and immediately.
Stayed 2 nights in May 2024
Response from Divya Sutra Management on 13 May 2024
Dear Katrina,Thank you for sharing your experience with us. We're delighted to hear that you found our suite spacious, enjoyed a smooth check-in process, and appreciated the cleanliness maintained by our diligent cleaning staff. The situation you described is indeed rare and does not reflect the high standards of service and guest satisfaction we strive to maintain. Upon receiving your reports, our team immediately took action to address the situation. While it may have taken some time to fully resolve, please know that our staff worked diligently to ensure the safety and comfort of all involved parties. We took appropriate measures to support the guests in question and provided them with the necessary assistance. We are committed to learning from this experience to better serve our guests in the future. Thank you for your understanding.Sincerely,Divya Sutra Management

10/10 Excellent

Rose

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you r looking for something nicer in downtown vancouver, here is the right place for you
Stayed 2 nights in May 2024
Response from Divya Sutra Management on 13 May 2024
Dear Rose,Thank you for your recommendation! We're glad to be considered the right place for those seeking a nicer experience in downtown Vancouver. We strive to provide exceptional service and amenities for our guests, and we're delighted to know that our efforts are being recognized. We look forward to the opportunity to welcome you or anyone seeking a high-quality stay in the heart of Vancouver!Sincerely,Divya Sutra Management

2/10 Terrible

Parveen

Disliked: Cleanliness, staff & service, property conditions & facilities
So old and poor maintained place
Stayed 1 night in May 2024
Response from Divya Sutra Management on 13 May 2024
Dear Parveen,Dear Said,We value all feedback and are committed to addressing any concerns raised. We would appreciate the opportunity to further discuss your review to gain a better understanding of your concern. Please feel free to reach out to us directly so we can assist you accordingly. Thank you for your understanding.Sincerely,Divya Sutra Management

4/10 Poor

Said Abdul Qadim

Stayed 2 nights in May 2024
Response from Divya Sutra Management on 13 May 2024
Dear Said,We value all feedback and are committed to addressing any concerns raised. We would appreciate the opportunity to further discuss your review to gain a better understanding of your concern. Please feel free to reach out to us directly so we can assist you accordingly. Thank you for your understanding.Sincerely,Divya Sutra Management

8/10 Good

Anoop, ALBUQUERQUE

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very close to the cruise port. Actually you can walk to the port of you didn't mind walking 20 minutes or so. Los of restaurants near by. One pizza place is right next to it. A very good place of you want to take a cruise. Rooms come with from kitchen and cups and plates etc.
Response from Divya Sutra Management on 10 May 2024
Dear Anoop,Thank you for sharing your experience at Divya Sutra Suites! It's fantastic to hear that you found our location so convenient, especially being within walking distance of the cruise port. We're glad you enjoyed the abundance of nearby restaurants, including the pizza place next door. Our fully-equipped rooms aim to provide guests with everything they need for a comfortable stay, including kitchen amenities. We appreciate your kind words and hope to welcome you back for another cruise adventure soon!Sincerely,Divya Sutra Management

10/10 Excellent

Lehn

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Divya Sutra Management on 13 May 2024
Dear Lehn,Thank you for the fantastic 5-star rating! Your satisfaction is our greatest reward. We're glad to see that you had an exceptional experience during your stay. Your support means the world to us, and we look forward to welcoming you back for another memorable stay in the future!Sincerely,Divya Sutra Management

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front staffing was very polite.room was comfortable and clean.
Stayed 1 night in May 2024
Response from Divya Sutra Management on 9 May 2024
Dear Michelle,We're glad to hear that you had a pleasant experience with our front staff and that you found your room comfortable and clean! Providing excellent customer service and maintaining cleanliness are top priorities for us, and we're delighted that you noticed and appreciated our efforts. Your kind words will be passed along to our team members as encouragement for their hard work. We look forward to welcoming you back to Divya Sutra Plaza and Conference Centre soon!Sincerely,Divya Sutra Management

6/10 Okay

james

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
Property was fine but just a bit tired.
Stayed 1 night in Apr 2024
Response from Divya Sutra Management on 9 May 2024
Dear James,Thank you for your feedback. We continuously strive to improve and update our facilities to ensure a comfortable and enjoyable experience for all our guests. If there's anything specific you believe we could improve upon, please feel free to share—we're here to listen and make your future stays even better. Thank you for choosing Divya Sutra Plaza and Conference Centre, and we hope to welcome you back soon.Sincerely,Divya Sutra Management

6/10 Okay

Lisa

Travelled with partner
Nightly rate was inexpensive, but you get what you pay for. 1st floor was up some stairs and my husband is handicapped so that was a little rough.
Stayed 2 nights in May 2024
Response from Divya Sutra Management on 9 May 2024
Dear Lisa,Thank you for sharing your experience with us. We're glad to hear that you found our nightly rates to be affordable. We aim to provide not only value but also comfort and convenience to all our guests, regardless of price. If you have any specific preferences or requirements for your next visit, please let us know in advance, and we'll do our best to accommodate you.Sincerely,Divya Sutra Management

10/10 Excellent

Guadalupe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the area and it was a nice place to stay I just didn’t like that the parking wasn’t included with the stay
Stayed 2 nights in May 2024
Response from Divya Sutra Management on 9 May 2024
Dear Guadalupe,Thank you for sharing your feedback with us. We're delighted to hear that you enjoyed the area and found our property to be a pleasant place to stay. We aim to provide value to our guests, including complimentary amenities whenever possible, parking fees are sometimes necessary to cover the costs of maintenance and security for our parking facilities. We value your patronage and hope to have the opportunity to welcome you back for another enjoyable stay.Sincerely,Divya Sutra Management

8/10 Good

Christine

Liked: Cleanliness, staff & service
I loved my stay here and it had a lot more than I was expecting. My 2 queen sized beds room also had a full kitchen. I enjoyed that the neighborhood is walkable with many dining options in addition to a grocery store just a few blocks away. I would have cooked during my stay but there were so many fun and interesting places to eat from all over the world just steps away. The building is older with worn and dated fixtures but even that considered it was a bargain for the price and the experience to enjoy the city. The bed was clean and comfortable. Plus there was a cute balcony that I enjoyed drinking coffee on. I stayed here prior to a cruise ship departure. It is a 20 minute walk to the ship and this hotel is on the list of places that works with the luggage delivery service. It was nice to send off my bags then take a pleasant stroll to the ship. Knowing that the kitchen type unit is available and my absolute love of the surrounding area I will definitely be back with my kids in the future.
Stayed 2 nights in May 2024
Response from Divya Sutra Management on 9 May 2024
Dear Christine,Thank you for your feedback! It's wonderful to know that you appreciated the convenience of having a grocery store close by and that you had a delightful time exploring the diverse culinary offerings in the area. We're also delighted that you found the bed clean and comfortable and that you were able to relax on the balcony with a cup of coffee. We appreciate your kind words and your patronage. Safe travels until we see you again!Sincerely,Divya Sutra Management

8/10 Good

Sita

Comfortable room. Friendly staff.
Stayed 1 night in May 2024
Response from Divya Sutra Management on 8 May 2024
Dear Sita,We're happy to hear that you found your room comfortable and that our staff were friendly during your stay! Providing a comfortable and welcoming experience for our guests is our top priority, and we're delighted that we could meet your expectations in these areas.Your feedback is greatly appreciated, and we're grateful for your kind words. If there's anything else we can do to make your future stays even more enjoyable, please don't hesitate to let us know. Thank you for choosing our hotel, and we look forward to welcoming you back again soon!Sincerely,Divya Sutra Management

8/10 Good

Craig

Travelled with family
Liked: Cleanliness, staff & service
The location of hotel is great, shopping, dining and events at bc place or gm place within walking distance. As well as Stanley park and beaches. Building is pretty old, but well kept. Parking is decent for being downtown.
Stayed 1 night in May 2024
Response from Divya Sutra Management on 7 May 2024
Dear Craig,Thank you for taking the time to share your experience at our Divya Sutra Suites. We take pride in our proximity to Stanley Park and the beaches, providing our guests with the opportunity to explore and enjoy the beauty of the area. We make every effort to ensure it is well maintained to provide a comfortable and pleasant stay for our guests. Your recognition of our efforts is truly appreciated. We look forward to welcoming you back on your next visit and providing you with another enjoyable stay.Sincerely,Divya Sutra Management

6/10 Okay

Christina

Travelled with partner
Liked: Staff & service
Location of hotel was awesome. It’s an older hotel but would definitely stay here again.
Stayed 1 night in May 2024
Response from Divya Sutra Management on 7 May 2024
Dear Christina,We greatly appreciate your recent feedback regarding your stay with us. It's fantastic to hear that you enjoyed the location of our hotel. We take pride in our prime location and are delighted that it added to your overall experience. Your satisfaction is our top priority, and we are committed to ensuring that every aspect of your stay meets or exceeds your expectations.Thank you for your kind words and for considering us for your future accommodation needs. We look forward to welcoming you back and providing you with another memorable experience.Sincerely,Divya Sutra Management

6/10 Okay

Ron

Stayed 1 night in May 2024

8/10 Good

Shari

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024
Response from Divya Sutra Management on 7 May 2024
Dear Shari,Thank you for choosing to stay with us and for taking the time to rate your experience.We appreciate your acknowledgment of our hotel with a 4-star rating. Your feedback is essential to us as we continuously strive to provide exceptional service and accommodations to all our guests. We hope to have the pleasure of welcoming you back in the future for another enjoyable stay.Sincerely,Divya Sutra Management

6/10 Okay

Gail

Travelled with partner
Liked: Staff & service
Older property. My room could use a bit of an update. Not to make it new because again it’s an older property but to make it “cleaner”
Stayed 1 night in May 2024
Response from Divya Sutra Management on 7 May 2024
Dear Gail,Thank you for sharing your thoughts on your recent stay with us. We strive to maintain high standards of cleanliness and comfort for all our guests. We respect that individual preferences vary, we assure you that we regularly assess our rooms to ensure they meet our high standards. Your feedback is valuable as it helps us continually improve our services and facilities. Thank you and we look forward to welcoming you back soon!Sincerely,Divya Sutra Management

2/10 Terrible

aleyna

Disliked: Cleanliness, property conditions & facilities
The bed linens were yellow.
Stayed 2 nights in Apr 2024
Response from Divya Sutra Management on 7 May 2024
Dear Aleyna,We strive to maintain high standards of cleanliness and comfort throughout our hotel. We have rigorous quality control measures in place to ensure that our linens are consistently fresh and clean. Without specific details or evidence, it's challenging to address your concern directly. However, we appreciate your feedback and will continue to monitor and improve our services to ensure a pleasant experience for all our guests.Sincerely,Divya Sutra Management

10/10 Excellent

jay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was in room 403 and i left my Bluetooth speaker. Is there any way you can ship it to me please???
Stayed 2 nights in Apr 2024
Response from Divya Sutra Management on 2 May 2024
Dear Jay,Please contact our front desk as soon as possible to provide details about your Bluetooth speaker. We'll do our best to locate it. Thank you for reaching out, and we hope to assist you in retrieving your speaker promptly.Sincerely,Divya Sutra Management

10/10 Excellent

Jaein

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Response from Divya Sutra Management on 1 May 2024
Dear Jaein,Thank you so much for the wonderful review and the fantastic 5-star rating! We're glad that you had a great experience at Divya Sutra Suites on Robson. If you have any further feedback or if there's anything we can do to make your next stay even more enjoyable, please feel free to reach out. We can't wait to welcome you back for another fantastic stay!Sincerely,Divya Sutra Management

8/10 Good

TIEN

Travelled with family
Liked: Amenities
Space big and with a lot of facilities
Stayed 1 night in Apr 2024
Response from Divya Sutra Management on 1 May 2024
Dear Tien,Thank you for your review! We're happy to hear that you enjoyed the spaciousness and range of facilities at Divya Sutra Suites on Robson. Providing a comfortable and convenient stay is our top priority, and we're glad you had a great experience. We hope to have the pleasure of hosting you again in the future!Sincerely,Divya Sutra Management

4/10 Poor

Nina, chicago

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Divya Sutra Management on 2 May 2024
Dear Nina,We strive to provide the best possible experience for all our guests. Your feedback is valuable in helping us identify areas for improvement and ensuring that future guests have a more satisfactory experience. If there's anything specific you'd like to share about your stay, please feel free to let us know. We're here to listen and address any concerns you may have.Sincerely,Divya Sutra Management

6/10 Okay

Victor

Liked: Staff & service
Good location
Stayed 1 night in Apr 2024
Response from Divya Sutra Management on 29 Apr 2024
Dear Victor,Thank you for recognizing our Divya Sutra's great location! We're delighted that you found it convenient. Should you have any further comments or suggestions to share, we'd love to hear them. We hope to welcome you back for another enjoyable stay in the future!Sincerely,Divya Sutra Management

4/10 Poor

Stephanie

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Divya Sutra Management on 29 Apr 2024
Dear Stephanie,Thank you for your review. We would love to understand more about your experience to improve in any areas of concern. If you could provide additional details, we'd greatly appreciate it. Your feedback helps us enhance our services to better meet our guests' needs. Thank you.Sincerely,Divya Sutra Management

10/10 Excellent

Jung Ae

Liked: Cleanliness, staff & service, property conditions & facilities
Can’t get anything better in Vancouver downtown for this price.
Stayed 1 night in Apr 2024
Response from Divya Sutra Management on 29 Apr 2024
Dear Jung Ae,We're delighted to hear that you found Divya Sutra to offer exceptional value in downtown Vancouver! Providing quality accommodation at an affordable price is always our goal. Thank you for your kind words, and we hope to have the pleasure of welcoming you back for another great stay in the future!Sincerely,Divya Sutra Management

8/10 Good

Emily

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location in the downtown area. Super close to lots of options for transport and food. Rooms are mildly outdated but are kept nice and always spotless!
Stayed 1 night in Apr 2024
Response from Divya Sutra Management on 29 Apr 2024
Dear Emily,Thank you for your review! We're glad to hear that you enjoyed our perfect downtown location, with easy access to transportation and dining options. We appreciate your feedback on our rooms and are glad to hear that despite being mildly outdated, they are kept nice and spotless for our guests. Your satisfaction is our priority, and we look forward to welcoming you back to our spotless accommodations on your next visit!Sincerely,Divya Sutra Management

10/10 Excellent

Lori

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although the hotel is an older building it was very accommodating, clean, and comfortable. The staff were very friendly and welcoming to us. The suite was perfect for my sons and I to stay while visiting Vancouver to see a hockey game at Rogers Arena. We were able to park our car in the hotel parking lot and know it was safe and then walk to the arena, English Bay and many different shops and restaurants. We thoroughly enjoyed our stay and would definitely stay there again. Thank you staff at Divya Sutra Suites! You helped make our trip a very enjoyable and memorable experience!
Stayed 2 nights in Apr 2024
Response from Divya Sutra Management on 29 Apr 2024
Dear Lori,Thank you for taking the time to share your positive experience with us! We're thrilled to hear that Divya Sutra provided you with a comfortable and clean stay. It's fantastic to know that our friendly staff contributed to making your visit to Vancouver memorable. We're delighted that our suite was perfect for you and your sons, especially during your hockey game trip to Rogers Arena. We're glad you found our location convenient for exploring the city and that our parking provided peace of mind. Your kind words mean a lot to us, and we look forward to welcoming you back to Divya Sutra Suites for another enjoyable stay!Sincerely,Divya Sutra Management

6/10 Okay

Cari

Liked: Staff & service
Disliked: Property conditions & facilities
Pretty run down. Cleaning wasn't very good. Desk staff were excellent. Wouldn't stay herr again unless I had to bring a pet and couldn't find anything else.
Stayed 5 nights in Apr 2024
Response from Divya Sutra Management on 29 Apr 2024
Dear Cari,Thank you for your feedback. We're glad to hear that our desk staff left a positive impression on you with their dedication to excellent service. We're continuously striving to improve our facilities and services to ensure a positive experience for all our guests. Your feedback is valuable to us, and we will use it constructively to enhance our cleaning standards and overall guest experience. We understand that every guest's experience is unique, and we're committed to providing a comfortable and enjoyable stay for all our guests. We look forward to the possibility of welcoming you back for a more satisfying experience.Sincerely,Divya Sutra Management

8/10 Good

Kasey

Liked: Staff & service
Decent size and cheap. There was an issue with my booking, they did well to remedy this and i ended up with a far larger room.
Stayed 1 night in Apr 2024
Response from Divya Sutra Management on 29 Apr 2024
Dear Kasey,Thank you so much for your positive feedback! We're happy that you found Divya Sutra to be of decent size and great value. It's wonderful to hear that we were able to resolve the booking issue promptly and provide you with an even larger room. We hope to have the pleasure of hosting you again in the future!Sincerely,Divya Sutra Management

10/10 Excellent

Las

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Apr 2024
Response from Divya Sutra Management on 25 Apr 2024
Dear Las,We're delighted to hear that you enjoyed our location! We strive to offer convenient and accessible accommodations for our guests, and we're glad that our location met your needs. Whether you're here for business or leisure, our prime location is designed to enhance your overall experience. Thank you for choosing Divya Sutra, and we look forward to hosting you again soon!Sincerely,Divya Sutra Management

10/10 Excellent

James

Liked: Staff & service, amenities, property conditions & facilities
A little dated
Stayed 1 night in Apr 2024
Response from Divya Sutra Management on 25 Apr 2024
Dear James,Thank you for sharing your feedback with us! We're committed to continuously improving our facilities to ensure a comfortable and enjoyable stay for all our guests. We value your patronage and hope to have the opportunity to welcome you back in the future!Sincerely,Divya Sutra Management

8/10 Good

Sherry

Travelled with group
It was good
Stayed 2 nights in Apr 2024
Response from Divya Sutra Management on 25 Apr 2024
Dear Sherry,Thank you for sharing your positive feedback! We're glad to hear that you had a good experience during your stay with us. Providing a comfortable and enjoyable experience for our guests is our top priority, and we're delighted that we could meet your expectations. We look forward to welcoming you back for another great stay in the future!Sincerely,Divya Sutra Management

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant staff and cute, vintage hotel. I was pleased with the facilities for the price paid and going in with reasonable expectations of an older hotel. I would flag for consideration that for those easily disturbed by noise, this older building has fairly thin/uninsulated interior walls and the sounds of other guests may be audible. I could hear the person next door coughing pretty clearly during my stay; nevertheless, as an urban Seattleite, I didn’t find this noise to be disruptive of my stay or sleep. I definitely feel like the room I stayed in could use a little TLC/repair, and the bathroom lighting was a bit dim in the shower area. All that said, for the price paid and location, I’d recommend staying here and would definitely stay again if I find myself in downtown Vancouver. The big plus for me was the parking situation; it’s a quiet private lot behind to hotel with controlled access. I felt safe leaving my soft top convertible parked there during my visit. I believe the parking rate was $30 Canadian at the time of my visit; reasonable for the area. Thanks for a great stay!
Stayed 1 night in Apr 2024
Response from Divya Sutra Management on 18 Apr 2024
Dear Julia,Thank you so much for your thoughtful and detailed feedback! We're happy to hear that you enjoyed your stay with us overall, appreciating our vintage charm and the value for money that we offer. Your comments regarding noise insulation, room maintenance, and bathroom lighting have been duly noted, and we'll make it a priority to address these areas to enhance the comfort of our guests.We're happy that you found our parking facilities to be secure and reasonably priced. Ensuring the safety of our guests' vehicles is of utmost importance to us, so it's wonderful to know that you felt at ease leaving your convertible on our private parking lot.We truly appreciate your recommendation and look forward to welcoming you back on your next visit to downtown Vancouver. Safe travels, and we hope to see you again soon!Sincerely,Divya Sutra Management

8/10 Good

Rob

Stayed 3 nights in Apr 2024
Response from Divya Sutra Management on 8 May 2024
Dear Rob,Thank you for taking the time to rate your recent stay with us. We greatly appreciate your 4-star review and are pleased to hear that you enjoyed your experience.If you have any further feedback or suggestions on how we can make your next stay even more enjoyable, please feel free to reach out. We value your input and look forward to welcoming you back in the future.Warm regards,Divya Sutra Management

10/10 Excellent

Rim

The staff very helpful and friendly
Stayed 1 night in Apr 2024
Response from Divya Sutra Management on 18 Apr 2024
Dear Rim,We're happy to hear that our staff provided you with helpful and friendly service during your stay! Our team is dedicated to ensuring that every guest feels welcome and well taken care of throughout their time with us. If there's anything specific that stood out to you about the service you received, we'd love to hear about it so we can pass along your compliments to our team members. Thank you for choosing to stay with us, and we hope to welcome you back again soon for another fantastic experience!Sincerely,Divya Sutra Management

2/10 Terrible

Safwat

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathroom smell mold because of the wooden flooring, the furnitures super old and not good , the hotel smell like old moldy houses, my request was very simple I asked them I need 5 towels every day and I don’t want housekeeping services, and this request I was asking for it every day and not happening, i talked to the receptionist the guy in the Indian morning lady and it was the same ! No trowels and they wanna come and clean the room !!! The elevator took so long to come ! Location was good and nothing else
Stayed 4 nights in Apr 2024
Response from Divya Sutra Management on 18 Apr 2024
Dear Safwat,Thank you for sharing your concerns with us. After investigating with our housekeeping team, we confirmed that your request for 5 towels daily was fulfilled. However, we acknowledge that there may have been delays in fulfilling your request promptly, particularly during peak times when we experience a high volume of similar requests. We apologize for any inconvenience this may have caused. Thanks for understanding.Sincerely,Divya Sutra Management

10/10 Excellent

Mick

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was located just west of the downtown core and very walkable. It was quite and although slightly dated it had all the extra amenities (fridge, hot plate, microwave, toaster coffee maker) that you would need to save when spending the night in Vancouver. It was also the cheapest. Well worth it. I would definitely stay there again.
Stayed 1 night in Apr 2024
Response from Divya Sutra Management on 16 Apr 2024
Dear Mick,Thank you for your glowing review! We are happy to hear that you found Divya Sutra Suites to be conveniently located, quiet and equipped with all the necessary amenities for a comfortable stay. Providing excellent value for our guests is always our goal, and we're delighted that you found your stay with us to be well worth it. We truly appreciate your recommendation and look forward to welcoming you back on your next visit to Vancouver!Sincerely,Divya Sutra Management

4/10 Poor

Nelson

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 3 nights in Apr 2024
Response from Divya Sutra Management on 16 Apr 2024
Dear Nelson,We strive to provide exceptional service to all our guests, and we would value the opportunity to learn more about your stay and how we can improve. Without specific feedback, it's challenging for us to address the issues you encountered. We'd greatly appreciate the opportunity to learn more about your stay and work towards a resolution. Please feel free to reach out to us directly so we can better understand your concerns.Sincerely,Divya Sutra Management

10/10 Excellent

Diana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We travelled to Van for only a couple of days and the area in which this hotel is located at was perfect - so many great restaurants and shopping places around. The hotel itself was amazing! The staff is super friendly, sweet and very accommodating. They gave us recommendations on places to visit and were helpful with whatever we needed. The suites are super spacious, clean, the views are nice and the area gets quiet at night so you get an undisturbed, relaxing sleep. 10/10 would recommend and will be back(:
Stayed 2 nights in Apr 2024
Response from Divya Sutra Management on 12 Apr 2024
Dear Diana,Thank you for sharing your fantastic experience with us! We're happy to hear that you had such a wonderful stay in Vancouver. Our team takes great pride in providing excellent service, and we're glad that you found them to be super friendly, sweet, and accommodating. It's fantastic to know that our staff could assist you with recommendations and anything else you need during your trip.We're also glad to hear that you enjoyed the spacious and clean suites, as well as the nice views from our hotel. It's great to know that the area is perfect for your needs, with plenty of restaurants and shopping nearby.We look forward to welcome you back soon! Safe travels! Sincerely,Divya Sutra Management