Search Hotels with Connecting Rooms in Upper West Side

"My biggest complaints were how worn everything in my room was. The edge of the bed frame was dirty and worn, the wallpaper was peeling in places, the bathroom corners looked like they had years of dirt in them. My other complaint is that I hurt my leg at the airport and wanted to ice it. I called the front desk in the morning and was told they would send ice right up. 40 minutes later, there still was no ice and I needed to shower and get dressed for the day, so I cancelled the request. Later I went to the front desk on my way in and asked to pick up some ice. They wouldn't give me any ice, they said it had to be delivered to my room. I wanted to go to my room and freshen up, take off my clothes and relax, not be worried about when someone would show up at my door (if they ever showed up). I don't understand why they couldn't just give me some ice. I WAS IN PAIN. I don't want to complain too much because I had a good time despite the issues I encountered. I location is great! 5 minutes from Central Park, across from Lincoln Center and close to bus and subway stops. The staff was great with directions and help locating transportation. They are a nice bunch of people. But I really wanted that ice!"

"Good"

"The staff was incredible. They were super helpful. "

"Rooms were nice & clean. Lobby & restaurant areas had an artsy urban vibe. Very nice staff!"

"The location of this hotel is excellent for families. We went with our 7 and 9 year old children, really great location for natural history museum, Central Park, an excellent selection of shops and the subway at 72nd Street. We chose a suite with two double beds in the bedroom, separate lounge / kitchenette. The beds were both slightly smaller than doubles which was disappointing, although the room large itself. I would say this is a 3 star hotel (in UK terms) rather than 4. However, we did really enjoy the stay and would recommend."