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"I accidentally booked the wrong kind of room, but the staff there was quick to fix my mistake and put us in a room that could accommodate 2 people. The lobby is huge, which is nice because there were so many people coming in/out. They give you a locker to put your shoes in, as you cannot wear shoes in the hotel. We stayed in a room with 2 twin beds that I thought was pretty large by Japanese hotel standards. The onsen was open during most day time hours; of note, people are not allowed to have tattoos when you go into them. There are free sweet treats and free late night ramen available as well. We prepaid for breakfast, and I am so glad we did because it was the best hotel breakfast I ever had. There was an option to add breakfast to your stay if you initially did not have it included in your reservation. Washing clothes was free, but drying them was 100 yen per cycle. The hotel is located in a quieter part of the city a few blocks away from the canal, where there is a really nice walking/running/biking trail. Although it is in a quieter part of the city, there are a lot of restaurants/cafes nearby. Also very close to the Kyoto station and Shichijo station. I would 100% recommend staying here if you were to visit Kyoto!"

"Great property, had an area to bring take out food and eat (like a lunch room) with coffee and soft drinks. Lots close by and walkable to Shin-Osaka. For families recommend 2 rooms side by side for access - there is not much space for luggage and bonus it makes you feel like you have your own space."

"More room space than other hotels for the same price."

"Great hotel overall. The Italian restaurant on site is incredible. The bakery/cafe is also really good. The rooms were very clean and modern. Had a great stay!"

"The room was nice. It wasn’t a big room but it was spacious enough to feel comfortable. I love that they provided a humidifier because the Japan winters are very dry. The amenities were great and abundant. No need to bring toiletries. The restaurant food was a little pricey but the food was well worth it. The location of the hotel is also perfection. Walking distance from Gion and many other attractions. You will not be bored. The staff was great and the complimentary coffee hit the spot on those cold mornings. "

"Room was great... bigger than usual and very clean. Breakfast was great."

"Room was really clean, new and well designed. Hotel staff was friendly. Bathrooms are large and the shower stall was excellent. It was a real pleasure staying here. "

"Staff was very informative. Room had perfect amenities we needed. great restaurant"

"Wonderful staff"