Ueda Trip

The property is conveniently located near 3 different train stations, including Tokyo Station. We reserved the Deluxe Double Room, Non Smoking and everything was clean. However, the facility was old and worn down. Our couch fabric was torn, the carpet was tattered, and the bathroom was dull and faded with a jiggly faucet. Despite the minor appearance flaws, we had a nice stay.

Service is impeccable, room was great, food is excellent. Definitely returning!

This was our second time staying here within a month. We had such a great time the first time we came back. The staff has been amazing for both stays. The room was clean, and has nice furnishings. The restaurant/bar at the hotel has also always gone above and beyond. The outdoor seating has heaters and blankets (for winter months). It's a cozy place to have a drink, dinner or deserts. There is so much to do around the hotel (even if your not interested in Anime). Would stay again.

The hotel was very good; clean, pretty and service was excellent.

Lovely room with amazing amenities and service. Would stay again.