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"Very friendly"

"Seems to be family-run hotel Staff friendly Simple, comfortable"

"The resort is surrounded by nature, very quiet and peaceful - perfect if that’s what you’re looking for. It can be a bit inconvenient without a car, but there’s a bus stop right in front of the hotel that runs at specific times and goes to the nearest train station, Shiojiri. The owner was very kind and even offered to pick me up and drop me off at the station, and he also took me to visit the old town, Narai-juku. The hotel itself is beautifully designed, with high-quality facilities and a...

"Very friendly staff and good facilities!"

"The staff were so welcoming and it was a comfortable environment to stay at. "

"Everything's fine and staffs are nice. The owner is very nice to help me to cancel the last night's booking to suit my schedule, and make the refund accordingly."

"It is close to the station and the big supermarket."

"よかったです！"

"Very friendly and helpful staff. The food was amazing and tranquil, quiet space. I would return."

"Lovely, great location, friendly staff"

"Our stay was wonderful. We felt so welcome. The pension was very clean and comfortable. The owner was fantastic. She made us a wonderful breakfast. We left there knowing we will surely return again!!!"

"Delightfully friendly and kind hosts. Very clean place. Simple rooms, with everything you need, and shared washrooms. Nice breakfast. The shuttle to the lift is nice (although also easily walkeable in 10-15 minutes). The onsen bath downstairs is a definite bonus."