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Reviews of Peniarth Arms Hotel

3.5 out of 5
Peniarth Arms Hotel
Bryncrug, Tywyn, Wales

Reviews

7.4

Good

Rating 10 - Excellent. 2 out of 13 reviews" "
Rating 8 - Good. 8 out of 13 reviews" "
Rating 6 - Okay. 1 out of 13 reviews" "
Rating 4 - Poor. 0 out of 13 reviews" "
Rating 2 - Terrible. 2 out of 13 reviews" "

7.6/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Janet

Stayed 1 night in Sep 2020

8/10 Good

gavin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place to stay
Nice place. Stayed twice now. Recommend.
Stayed 1 night in Sep 2020

8/10 Good

Shanon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2020

2/10 Terrible

Steve, Buxton

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Despite having a fully paid confirmed booking with Expedia for this hotel when we arrived to check in we were told that they did not have a room for us. The manager was very rude and unhelpful and did not care that we had no where to stay. She basically said it was our fault for booking with Expedia and that they had previously turned away 5 bookings from Expedia. Expedia finally found us alternative accommodation and we were glad that we did not stay at the Peniarth Arms as they had no policy for social distancing during the current pandemic with tables jammed in next to each other and no distance being kept between customers and staff, I have never been treated so badly by a manager of a hospitality business and Sue should consider an alternative career as she clearly can not run an accommodation establishment.
Stayed 3 nights in Aug 2020
Response from Suz on 16 Aug 2020
You were over booked by Expedia The hotel was full , despite spending a hour and a half trying to relocate you , you were rude and had a tantrum and even tho we found you a double room a mile away you said you weren’t moving , your wife walked away in embarrassment , you are a male chauvinist and extremely rude ! I’m glad you found alternative accommodation Regards Susanne . 👍 Ps I am very happy with my business and very busy Manners make the man and you haven’t any .

10/10 Excellent

Zbigniew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would happily stay here again if I was in the area
Stayed 1 night in Aug 2020

6/10 Okay

Verified traveller

Stayed 1 night in Aug 2020

10/10 Excellent

ClaireJ, Warwickshire

Liked: Cleanliness, staff & service
Room at Peniarth Arms Was fab, great bed and accessories. Lovely view from window. Fabulous meal and great staff, we were made very welcome. Hope to stay again .😃🤗
Stayed 1 night in Aug 2020

8/10 Good

Verified traveller

Stayed 1 night in Aug 2020

2/10 Terrible

Matthew

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not happy
Wasnt happy paid 225 for 3 days took 2hrs for check in because the door had to be kicked in night before! Told when we turned up couldnt park no room when we actually went out for the day and we came back no parking for guests had to book a table every night and was put by a table of 20 of a baby shower where they were all drunk! Left our meal went to the room left day early ..windows didnt open painted shut and the bathroom window clear glass opposite houses! Shower dirty no social distance said near the beach its a 15 min drive ..so annoyed would never stay there again
Stayed 3 nights in Aug 2020

8/10 Good

Linas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2020

8/10 Good

jay, woking

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this was a lovely place too stay food is excellent we have eaten there before, my only observation of this was they need electric blankets as room heating is minimal and as friday was cold so was the room and an electric blanket would have made it far more comfortable
Stayed 1 night in Feb 2020

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Warm and friendly welcome, room was clean and tidy.
Stayed 3 nights in Jan 2020