Search Hotels Near Twin Villages Shopping Centre, Ballymena

"Only one member of staff on the desk during check in, which meant long queues. The room was ok, tea and coffee selection poorly stocked (only decaf on day one and sugars not replenished). A previous guest had stuck false eye lashes on the bathroom door handle, these were still in place upon us checking out, which makes me really question the cleanliness of the rest of the room. No where to really hang towels to dry, so ended up having them changed each day. The hotel location is great for being in the city centre, but the beds are small, rooms can be noisy and there is no air con in the room, so either freezing cold or really warm. The bar and reception area are very well kept, but the rooms really let the hotel down. "

"Very pleasant and helpful staff. Dinner and breakfast were absolutely lovely and plentiful. Rooms modern and very clean. Would recommend and will stay again. "

"ALL FOOD WAS EXCELENT AND STAFF VERY HELPFUL"

"Great hotel - staff excellent. Location is very good and in reasonable walking distance of the normal tourist attractions and city centre bars and restaurants. Will definitely return when next in Belfast"

"Great experience, would come back"

"The room was cute though a bit awkward having half of the bathroom in the room and shower and toilet either side. The restaurant was really expensive for what it was and the location. The pork meal I paid £30 (assuming it would be amazing for that price) tasted really weird/not great and I had stomach pains after that for hrs. The Spa was great, a button to order drinks would be easier or electronic bracelet to wear and choose options via tablet. Otherwise no one would be swimming with a phone and too cold to get out to order another drink. The staff aren’t really proactive or present. Felt we had to go find someone or get their attention a lot of the time, just not what you’d expect for the price you are paying to stay and eat there."

"The staff was great and very accommodating!!"

"Ideal hotel for visiting Antrim and surrounding areas. Free parking always a bonus. The hotel was quiet, very clean, beds comfortable, staff all helpful and polite. Our stay included breakfast which was self service with a good selection of food and the coffee from the machine was really good also. We didn't eat meals in the hotel as visiting friends in area but would definitely stay here again."

"Absolutely wonderful experience, rooms were super tidy, neat and clean, breakfast was exceptional, highly recommended !"