Search Apart Hotels in Turgutreis

"Great rooms"

"Great hotel. Had some minor issues but our advisor Gulshat and Yana sorted it. Also the staff at Asma restaurant are the best. Specially Abdullah. Thanks"

" Front desk was very accommodating, the staff was "

"Saden provided us amazing and friendly service! This is the best hotel in the world and I have stayed in many. Amazing food and great location."

"This hotel was beyond filthy. The second I walked into the room, the stench hit me. The bathroom was revolting – mold all over the tiles, a disgusting shower, and a toilet that looked like it hadn’t been cleaned in months. It was so nasty I didn’t even want to touch anything. For the money I spent, I expected at least a clean room, but instead I got this dump. I felt dirtier after staying here than before I checked in. They “changed” our room the next day, but guess what? It was just as filthy. Nothing improved. On top of that, the staff was rude, dismissive, and completely unprofessional. Zero customer service, zero care for guests. This was hands down the worst hotel experience I’ve ever had. Stay far, far away from this place. Total waste of money and a disgusting nightmare. 1* hotel!!!!"

"Staff were helpful, although they could not speak english. The place itself wasnt too bad, it didnt quite reach my expectations but afterall it is what it is."

"Owners and service was great! Very nice people.."

"Great hotel "

"Staff tried to stick us into 2 rooms that weren’t connected because the family suite we had booked didn’t have working AC. This wasn’t made clear to us and we had to wait until evening (with regular reminders from my husband ) until we got another room- still not what we had booked. To be fair, the staff did try to help - but the hotel is HUGE with literally hundreds of people who have no concept of queuing! They were understaffed and being Turkish trumped everything. We didn’t get great service and it felt a bit like fending for yourself. I don’t think the website makes it clear that all inclusive only allows you to eat in the main dining buffet restaurant - and you are only allowed to eat once at any of the other restaurants (unless you book 7 days or more). Water park was ok - limited rides for little ones and the fair was at best, maybe an hour or so before the kids got bored. We won’t be back "