Ratings based on 1,036 verified reviews

4.3 out of 5
87% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia-verified reviews
4 out of 5
by a verified traveller from Melbourne

Posted 24 Mar 2020
It was clean and very neat and pleasant feel after long fl8ght
Comment from Hotel Management
27 Mar 2020 by Praditya, Hotel Management
Dear Stefanie, It is very pleased to read your positive insight regarding our hotel facilities and our hospitality service. We are glad to learn that the products, services and facilities provided were up to your expectations. Your comments are truly valued. We will be honored to share your feedback with the entire team and we are extremely happy to see our efforts well rewarded with your wonderful review. Once again thank you for sharing your experience, and I am looking forward to welcome you back on your next visit to Bali. Sincerely Praditya Mahardhika Front Office Manager
5 out of 5
by a verified traveller from Tokyo

Posted 20 Mar 2020
Everything is beyond my expectations. It's worth more than the price
Comment from Hotel Management
23 Mar 2020 by Praditya, Hotel Management
Dear Mm, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Praditya Mahardhika Front Office Manager
4 out of 5
by a verified traveller

Posted 3 Mar 2020 on Wotif
Everything was fine.great location for our late arrival..and friendly staff..breakfast wasgreat swimming pool good.
Comment from Hotel Management
4 Mar 2020 by Praditya, Hotel Management
Dear Nick Wheeler, It is very pleased to read your positive insight regarding our hotel facilities and our hospitality service. We are glad to learn that the products, services and facilities provided were up to your expectations. Your comments are truly valued. We will be honored to share your feedback with the entire team and we are extremely happy to see our efforts well rewarded with your wonderful review. Once again thank you for sharing your experience, and I am looking forward to welcome you back on your next visit to Bali. Sincerely Praditya Mahardhika Front Office Manager
5 out of 5
by a verified traveller

Posted 26 Feb 2020
Comment from Hotel Management
2 Mar 2020 by Praditya, Hotel Management
Dear Anonymous, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Praditya Mahardhika Front Office Manager
4 out of 5
by a verified traveller

Posted 25 Feb 2020 on Hotels
Convenient location at the airport
Comment from Hotel Management
26 Feb 2020 by Praditya, Hotel Management
Dear Rukshana, Thank you so much for your generous review and for staying with us at Novotel Bali Airport We are thrilled that you loved your time here, it was our pleasure to welcome you. It is wonderful to note that you were able to take full advantage of our highlighted facilities, which met your expectations. At Novotel, we pride ourselves on offering our guests the very best in service and accommodations and I am glad to see that this was reflected during your stay. Your recommendation is greatly appreciated and we cannot wait for you to return in the future. Yours Sincerely Praditya Mahardhika Front Office Manager
5 out of 5
by a verified traveller

for a layover

Posted 25 Feb 2020 on Hotels
Perfect hotel for a layover. Lounge by the pool, have a lovely dinner, breakfast buffet a must and if you can squeeze it in - a trip to the spa. Then make the very short walk to the international departures. It couldn't get any easier or relaxed.
Comment from Hotel Management
26 Feb 2020 by Praditya, Hotel Management
Dear Shelley, Thank you so much for your generous review and for staying with us at Novotel Bali Airport We are thrilled that you loved your time here, it was our pleasure to welcome you. It is wonderful to note that you were able to take full advantage of our highlighted facilities, which met your expectations. At Novotel, we pride ourselves on offering our guests the very best in service and accommodations and I am glad to see that this was reflected during your stay. Your recommendation is greatly appreciated and we cannot wait for you to return in the future. Yours Sincerely Praditya Mahardhika Front Office Manager
5 out of 5
by a verified traveller

Posted 24 Feb 2020
Very friendly staff, very clean room And very tasty food.
Comment from Hotel Management
26 Feb 2020 by Praditya, Hotel Management
Dear Anonymous, Thank you so much for your generous review and for staying with us at Novotel Bali Airport We are thrilled that you loved your time here, it was our pleasure to welcome you. It is wonderful to note that you were able to take full advantage of our highlighted facilities, which met your expectations. At Novotel, we pride ourselves on offering our guests the very best in service and accommodations and I am glad to see that this was reflected during your stay. Your recommendation is greatly appreciated and we cannot wait for you to return in the future. Yours Sincerely Praditya Mahardhika Front Office Manager
5 out of 5
by a verified traveller

Posted 22 Feb 2020
Comment from Hotel Management
26 Feb 2020 by Praditya, Hotel Management
Dear Anonymous, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Praditya Mahardhika Front Office Manager
5 out of 5
by a verified traveller

Good services

Posted 19 Feb 2020 on Hotels
Nice airport hotel, good food. Pool and bar overlooking airport
Comment from Hotel Management
21 Feb 2020 by Praditya, Hotel Management
Dear Caroline, Warm greeting from Novotel Bali Ngurah Rai Airport . It is our pleasure to receive your positive feedback. It always serves us a great satisfaction when we know our guests are happy with their experience. Thank you so much for your very valued feedback, hopefully we’ll have the pleasure of welcoming you back soon. Best regards, Praditya Mahardhika Front Office Manager
5 out of 5
by a verified traveller

Do stay here, you won't be disappointed !

Posted 18 Feb 2020 on Hotels
I wish all airports in the far-east have similar easy access in & out like this hotel. Excellent staff, far better than in the town. The food was VERY good. Definitely stay here again
Comment from Hotel Management
19 Feb 2020 by Praditya, Hotel Management
Dear Muhammad, It is very pleased to read your positive insight regarding our hotel facilities and our hospitality service. We are glad to learn that the products, services and facilities provided were up to your expectations. Your comments are truly valued. We will be honored to share your feedback with the entire team and we are extremely happy to see our efforts well rewarded with your wonderful review. Once again thank you for sharing your experience, and I am looking forward to welcome you back on your next visit to Bali. Sincerely Praditya Mahardhika Front Office Manager