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"Poor communication between staff, confusion over baby provision"

"Excellent property - nice room clean and fantastic staff."

"Great "

"he friendliness and attentiveness of the staff are what really sets it apart (special thanks to Rohan at Royce and Yash at Mixologist who took exceptional care of us). Beyond that, just stellar all round; the suite, the location, the food, the cleanliness, the facilities. This is our third time visiting, and no doubt we’ll be back as it’s proven very reliable."

"Amazing spacious room, very friendly helpful staff, perfect hotel"

"The hotel is one of the best I have visited in the world. The service, the staff at all levels were exceptional. The food in the dining room was excellent. Each of the hotel staff went out of their way to do us good. Really great. Highly recommend."

"Great position and would certainly visit again."

"I booked two rooms at 5pm and my booking was accepted. When we arrived at 7 we were told our room would not be ready for 2 hours. I’m not sure why I was able to book the rooms when they had not been cleaned and wouldn’t be ready for at least 2 hours. They offered a communal shower room but still not good enough. As booking had already taken our money we were stuck. They offered changing facilities. Rooms should be available from 3pm as advertised . Otherwise the hotel is dated as are the rooms. The pool areas well maintained. "

"Brilliant Villa and facilities. Our Butler Master Mustapha made the stay particularly welcoming."