Search Beach Resorts & Hotels in Pointe Aux Piments

"everything was great but the food options was above and beyond"

"The hotel overal is beautiful. The food and amenities were amazing as well. The staff who help with luggage and the front desk were very helpful and stopped at nothing to ensure you had the best stay. The waiters in the restaurants however need more training. They take a very longtime to bring drinks or off any help often bringing the wrong order. This would not have been an issue if it were once or twice. But it was all the time at all the restaurants. Often no one ever comes to your table to see what you want to order. But everything else was amazing."

"Our room was clean and very well equipped- our thanks to Geetanjalee. All the staff were friendly and welcoming from the moment we arrived and this continued throughout our stay. Breakfast was excellent with so many options available for all dietary requirements. The setting is superb with spectacular views over various pools towards the ocean - and the sunsets were amazing."

"No more comments"

"The staff is not very knowledgeable. The food was not good at all."

"Excellent, kid friendly. Service generally excellent with exception of very inefficient pool drinks service and occasional very grumpy member of staff. "

"Just a wonderful resort. Our second trip here and it’s the best we’ve been to in Mauritius."

"We stayed for 8 nights as a family of four and found the experience mixed, overall below expectations for a 4-star hotel. Positives: staff were consistently friendly and welcoming. Food quality was good at the start of the stay. However, several issues impacted our experience: Rooms felt dated and in need of renovation. The air conditioning leaked, wardrobe fittings were loose with rusty hangers, and shelving was uneven. Space was very limited, especially in the children’s room. Housekeeping was inconsistent (not enough towels, water not always replenished), and work was carried out in the room one day without prior notice, leaving a strong smell. The advertised complimentary water activities were not usable due to tides, despite being listed daily. Over 8 days we couldn’t use any. The pool area also felt under-maintained at times. As a vegetarian family, food options became repetitive and limited. The Deck restaurant had no vegetarian mains at lunch, and even on Mauritian nights there were missing vegetarian accompaniments. Also disappointing that water is not included at dinner on half board. Overall, good staff but the hotel didn’t meet expectations, particularly for families."

"The hotel was good and had great amenities, especially good wateraports.However I would class it as a 4 star rather than a 5 star. The check in was poor. Having travelled 13 hours and through the night, I did not expect there to be be a delay in checking in....surely they could have found another room rather than keep us waiting.The room cleaning was inconsistent sometimes good, sometimes not so good. The gym was basic but the equipment was new. The gym bin was not emptied and the water dispensers were not filled up on a regular basis. "