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"Staff were very helpful and friendly."

"Normal level of service provided "

"Yes "

"Heating system in room and restaurant not working bedroom was very cold and uncomfortable,given small oil Fill radiator that was a waste of time TV remote not working Would never stay here again"

"The Belfry Hotel in Oxford was a major disappointment and nowhere near its supposed 4-star standard. The room was not properly cleaned, the bathtub and sink were visibly dirty, with waste water backing up when using the tap. The carpet was filthy, and I avoided the spa entirely due to hygiene concerns. Basic amenities were lacking too, only a combined shampoo/shower gel was provided, despite Crabtree & Evelyn products being advertised. The bed was uncomfortable, and to make matters worse, a false fire alarm at 1:30am had all guests standing outside in the cold, with staff appearing disorganised and not properly accounting for people. After that, there was constant noise from slamming doors in the corridor until checkout. Food was equally poor, breakfast was below average, with rubbery fried eggs, and dinner (fish and chips) was nothing special. Check-in was slow and inefficient, and no one asked about the stay at checkout — which says a lot. At around £200 a night, this hotel is significantly overpriced and falls well short of expectations."

"Modern and clean in a great location. The beds are the most comfortable"

"Good"

"Awful room"

"Excellent service as usual, super courteous and helpful reception staff and nice room. AAA"