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"They made an effort to check on your estimated arrival time and upon arrival, I’m greeted with great smiles and hospitality. Welcome drink is nice too. I got the panoramic view room which is excellent. And breakfast was served in room to let me enjoy the nice view. Grohe shower set is just some of the things u know they value about. Parking is also available and it’s just mins away from lots of eating places. Well maintained and definitely worth every penny "

"A memorable stay. Excellent and impressive services, 10/10. Really appreciated their warm caring. Area is quite, clean and comfy. Highly recommended to this place though its quite expensive. But definitely worth it."

"In any other place, I would have given this 4 stars. However, given the shortage of reasonably-priced, top-notch hotels around the lake, my 5-star rating reflects what was available for Taiwan. The room was very nice, and the hotel was close to the bus station and to the start of the trails around the lake. The staff was incredibly friendly and helpful, and made our entire stay around Sun Moon Lake a great experience. Any issues we experienced, such as a slow elevator, narrow stairs, too few electrical outlets, etc., were very minor, and are to be expected throughout Taiwan. One thing remember: Take your key when you go out. Without it, you won't be able to get back into the hotel after 9:00 as the staff are off. Ask the staff about the local restaurant serving local mountain vegetable-based dishes. You won't regret it. "

"The view, the sun set, the breakfast… everything about this hotel is wonderful! "

"An environment of beauty and serenity. Love it. "

"The place is owned by a friendly family. They are very attentive and helpful. The breakfast provided is excellent and the place is beautifully decorated and maintained. "

"Staff were solicitous and helpful. Food was surprisingly good. Romantic Suite was beatiful with great views"

"Room is quite small so we couldn’t really open up our luggage. They only provide one type of wash for use on both hair and body. Be sure to bring your own hair shampoo and conditioner. Breakfast is very basic and we actually skip it. Staff is friendly. We stayed one night at the accommodation right next to it called Top Cloud. We think it is more value for money as the room is better and breakfast is better. "

"Staff is very friendly and very accommodating."