Search Hotels Near Tres Cantos Shopping Center, Madrid

"I was unable to go into the property i waited outside the property gate for almost 20mins in the cold thankfully a guest who was headed out opened the gate and that was how I was able to get into the properties concierge. And the WiFi kept disconnecting from my devices all the time I have to keep reconnecting over again from time to time. And then 3 days to the end of my stay at the property my room keys stopped working I went and on my way back on getting to the property my key didn’t work I had to stay out agin in the cold to wait for someone coming outside to open the gate to so I could go in to the concierge to complain about my keys failure to access me in. However I played lawn tennis and I was given access to play lawn tennis even though it wasn’t part of my room package but I was allowed to play the game with my husband thank you."

"The room was very clean and comfortable with air conditioning. The bathroom had all amenities required. The breakfast had a lot of choices and very good."

"Good "

"All good, it would be nice if the shuttle was running on weekends."

"Breakfast was ok. Parking was not free as listed. and no pool. "

"Staff is great! Food was good but pricey. Bar prices however were reasonable. My only suggestion is to add an occasional chair in the rooms, and a storage area for toiletries in the bathrooms. The rooms are spacious but need more furniture."

"Bueno"

"Great staff, clean rooms and ambience"

"Everything was great"