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"Great service by front desk and bell boy team, extremely swift responses and great attitude "

"Muy lindo lugar, los cuartos están limpios. Aunque tuvimos un poco de calor porque no hay AC y se sentía mucha humedad. Pero en general tuvimos buena experiencia. El staff muy amable siempre. El servicio del restaurante un poco lento."

"excelente"

"We had a nice few days with my husband and mother. However, the adult pool needs cleaning and the food (snacks - ceviche) we ordered in the pool was not what we expected. Perhaps, it is the way they do that in Ixtapan. They exchanged it for another dish but it was not to our taste (meat of Pepito was not of good quality). Other than that, the staff were great. We had an extra bed brought in at no cost. Food in restaurant was great too. Perhaps check if there are still doing renovations when you go as the noise of the drill was a bothersome in the early afternoon when we ate there. It got solved when we moved to eat in the terrace, beautiful sights to the mountains and chant of birds. "