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"The staff were extremely friendly and helpful! The room was small, but it had everything we needed and worked well for 2 people. The location was also superb; it had multiple convenience stores and a donquijote nearby. Even though the hotel is close to bars, we felt safe. Highly recommend!"

"The staff is very friendly. The hotel is very clean and efficiently run."

"Very clean, staff was very friendly and helpful"

"Our superior room was lovely"

"Excellent staff, peaceful onsen, love shopping in Grand Ariake Hotel! Absolutely love staying here! "

"Beautiful and clean "

"Room was great and the view ever better. We got the Skytree view room and it was so beautiful to see at night and to wake up to in the morning. The staff was extremely friendly and a huge help with making reservations for transportation, I will 100% be checking back here on my next trip. "

"Good service "

"Nice hotel, convenient and friendly staff"