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The Tokyo Station Hotel

4.5 star property
Hotel with 6 restaurants, near Tokyo Imperial Palace
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your current months are June, 2024 and July, 2024.
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Photo gallery for The Tokyo Station Hotel

Exterior
Maisonette Suite King Room, Non-Smoking / 72sqm | View from room
Exterior
Dome Side Superior Twin, Non Smoking | Minibar, in-room safe, desk, blackout curtains
Daily buffet breakfast (JPY 5700 per person)
Reviews
9.8

Exceptional

Popular amenities

  • Restaurant
  • Breakfast available
  • Air conditioning
    Air conditioningAir conditioning
  • Bar
    BarBar
  • Spa
    SpaSpa
  • Parking available
    Parking availableParking available

Explore the area

Map
1-9-1 Marunouchi, Chiyoda-ku, Tokyo, Tokyo-to, 100-0005
  • Popular LocationTokyo International Forum9 min walk
  • Popular LocationTokyo Imperial Palace2 min drive
  • Popular LocationTokyo Dome4 min drive
  • AirportTokyo (NRT-Narita Intl.)46 min drive

Most relevant reviews

ExperimentalCarousel

10/10 Excellent

Shwetha
May 27, 2024
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Room options

View all photos for Junior Suite Twin, Non Smoking

Junior Suite Twin, Non Smoking | Minibar, in-room safe, desk, blackout curtains

Junior Suite Twin, Non Smoking

  • 58 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Maisonette King, Non Smoking

Minibar, in-room safe, desk, blackout curtains

Maisonette King, Non Smoking

  • 65 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for South Wing Premium Twin, Smoking

South Wing Premium Twin, Smoking | Minibar, in-room safe, desk, blackout curtains

South Wing Premium Twin, Smoking

  • 50 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for South Wing Deluxe Twin, Smoking

South Wing Deluxe Twin, Smoking | Minibar, in-room safe, desk, blackout curtains

South Wing Deluxe Twin, Smoking

  • 46 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Comfort Queen Room, Non-Smoking/ 26sqm (No view due to adjacent to Tokyo station platform)

Minibar, in-room safe, desk, blackout curtains

Classic Comfort Queen Room, Non-Smoking/ 26sqm (No view due to adjacent to Tokyo station platform)

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Palace Side Deluxe Twin, Non Smoking

Minibar, in-room safe, desk, blackout curtains

Palace Side Deluxe Twin, Non Smoking

  • 45 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Palace Side Comfort Twin, Non Smoking

Minibar, in-room safe, desk, blackout curtains

Palace Side Comfort Twin, Non Smoking

  • 34 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Dome Side Superior Twin, Non Smoking

Dome Side Superior Twin, Non Smoking | Minibar, in-room safe, desk, blackout curtains

Dome Side Superior Twin, Non Smoking

  • 44 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for South Wing Superior Twin, Smoking

Minibar, in-room safe, desk, blackout curtains

South Wing Superior Twin, Smoking

  • 40 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Palace View Premium Deluxe Twin, Non Smoking

Minibar, in-room safe, desk, blackout curtains

Palace View Premium Deluxe Twin, Non Smoking

  • 55 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Palace View Premium Twin, Non Smoking

Minibar, in-room safe, desk, blackout curtains

Palace View Premium Twin, Non Smoking

  • 51.9 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for City View Superior King, Non Smoking

Minibar, in-room safe, desk, blackout curtains

City View Superior King, Non Smoking

  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for City View Queen, Non Smoking

Minibar, in-room safe, desk, blackout curtains

City View Queen, Non Smoking

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, Non Smoking, City View (Deluxe, Palace View)

Minibar, in-room safe, desk, blackout curtains

Premium Room, Non Smoking, City View (Deluxe, Palace View)

  • 55 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Dome Side King, Non Smoking

Minibar, in-room safe, desk, blackout curtains

Dome Side King, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, Non Smoking, City View (Palace View)

Minibar, in-room safe, desk, blackout curtains

Premium Room, Non Smoking, City View (Palace View)

  • 52 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Dome Side Comfort King, Non Smoking

Dome Side Comfort King, Non Smoking | Minibar, in-room safe, desk, blackout curtains

Dome Side Comfort King, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, City View

Minibar, in-room safe, desk, blackout curtains

Superior Room, 1 King Bed, City View

  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Palace Side Comfort King, Non Smoking

Minibar, in-room safe, desk, blackout curtains

Palace Side Comfort King, Non Smoking

  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, City View

Minibar, in-room safe, desk, blackout curtains

Room, 1 Queen Bed, City View

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Maisonette Twin, Non Smoking

Minibar, in-room safe, desk, blackout curtains

Maisonette Twin, Non Smoking

  • 65 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Palace Side Superior Twin, Non Smoking

Minibar, in-room safe, desk, blackout curtains

Palace Side Superior Twin, Non Smoking

  • 40 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Maisonette Suite King Room, Non-Smoking / 72sqm

Maisonette Suite King Room, Non-Smoking / 72sqm | Minibar, in-room safe, desk, blackout curtains

Maisonette Suite King Room, Non-Smoking / 72sqm

  • 72 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Comfort Twin Room, Non-Smoking / 36sqm

Classic Comfort Twin Room, Non-Smoking / 36sqm | Minibar, in-room safe, desk, blackout curtains

Classic Comfort Twin Room, Non-Smoking / 36sqm

  • 36 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Comfort Queen Room, Smoking / 26sqm

Minibar, in-room safe, desk, blackout curtains

Classic Comfort Queen Room, Smoking / 26sqm

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Palace View Premium Deluxe King, Non Smoking

Palace View Premium Deluxe King, Non Smoking | Minibar, in-room safe, desk, blackout curtains

Palace View Premium Deluxe King, Non Smoking

  • 55 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Dome Side Superior King, Non Smoking

Dome Side Superior King, Non Smoking | Minibar, in-room safe, desk, blackout curtains

Dome Side Superior King, Non Smoking

  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for City View King Room, Non Smoking

City View King Room, Non Smoking | Minibar, in-room safe, desk, blackout curtains

City View King Room, Non Smoking

  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite King, Non Smoking

Junior Suite King, Non Smoking | Minibar, in-room safe, desk, blackout curtains

Junior Suite King, Non Smoking

  • 58 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Queen , Non Smoking/ 23sqm(No view due to adjacent to Tokyo station platform)

Minibar, in-room safe, desk, blackout curtains

Classic Queen , Non Smoking/ 23sqm(No view due to adjacent to Tokyo station platform)

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Imperial Suite, Non Smoking

Imperial Suite, Non Smoking | Minibar, in-room safe, desk, blackout curtains

Imperial Suite, Non Smoking

  • 173 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Palace View Superior Twin, Non Smoking

Minibar, in-room safe, desk, blackout curtains

Palace View Superior Twin, Non Smoking

  • 39.7 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for City View Superior Twin, Non Smoking

Minibar, in-room safe, desk, blackout curtains

City View Superior Twin, Non Smoking

  • 40.0 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Ambassador Suite Twin Room, Non-Smoking / 95sqm

Ambassador Suite Twin Room, Non-Smoking / 95sqm | Minibar, in-room safe, desk, blackout curtains

Ambassador Suite Twin Room, Non-Smoking / 95sqm

  • 95 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Ambassador Suite King Room, Non-Smoking / 95sqm

Ambassador Suite King Room, Non-Smoking / 95sqm | Minibar, in-room safe, desk, blackout curtains

Ambassador Suite King Room, Non-Smoking / 95sqm

  • 95 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Maisonette Suite Twin Room, Non-Smoking / 120sqm

Maisonette Suite Twin Room, Non-Smoking / 120sqm | Minibar, in-room safe, desk, blackout curtains

Maisonette Suite Twin Room, Non-Smoking / 120sqm

  • 120 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Palace Side Superior Twin Room Non Smoking

Minibar, in-room safe, desk, blackout curtains

Palace Side Superior Twin Room Non Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Dome Side Superior King Room Non Smoking

Minibar, in-room safe, desk, blackout curtains

Dome Side Superior King Room Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Palace Side Comfort Room

Minibar, in-room safe, desk, blackout curtains

Palace Side Comfort Room

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for City View Superior Twin Room Non Smoking

Minibar, in-room safe, desk, blackout curtains

City View Superior Twin Room Non Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Maisonette Twin Room Non Smoking

Minibar, in-room safe, desk, blackout curtains

Maisonette Twin Room Non Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for South Wing Superior Twin Room Smoking

Minibar, in-room safe, desk, blackout curtains

South Wing Superior Twin Room Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for South Wing Premium Twin Room Smoking

Minibar, in-room safe, desk, blackout curtains

South Wing Premium Twin Room Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Dome Side King Room

Minibar, in-room safe, desk, blackout curtains

Dome Side King Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Palace View Premium Deluxe King Room Non Smoking

Minibar, in-room safe, desk, blackout curtains

Palace View Premium Deluxe King Room Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Classic Comfort Twin Room

Minibar, in-room safe, desk, blackout curtains

Classic Comfort Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Maisonette King Room Non Smoking

Minibar, in-room safe, desk, blackout curtains

Maisonette King Room Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for City View King Room Non Smoking

Minibar, in-room safe, desk, blackout curtains

City View King Room Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Classic Comfort Queen Room Non Smoking

Minibar, in-room safe, desk, blackout curtains

Classic Comfort Queen Room Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Comfort Queen Room Smoking

Minibar, in-room safe, desk, blackout curtains

Classic Comfort Queen Room Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Dome Side Comfort King Room

Minibar, in-room safe, desk, blackout curtains

Dome Side Comfort King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Dome Side Superior Twin Room Non Smoking

Minibar, in-room safe, desk, blackout curtains

Dome Side Superior Twin Room Non Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Palace Side Deluxe Twin Room Non Smoking

Minibar, in-room safe, desk, blackout curtains

Palace Side Deluxe Twin Room Non Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for City View Superior King Room Non Smoking

Minibar, in-room safe, desk, blackout curtains

City View Superior King Room Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for South Wing Deluxe Twin Room Smoking

Minibar, in-room safe, desk, blackout curtains

South Wing Deluxe Twin Room Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Palace View Premium Twin Room Non Smoking

Minibar, in-room safe, desk, blackout curtains

Palace View Premium Twin Room Non Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Palace View Premium Deluxe Twin Room Non Smoking

Minibar, in-room safe, desk, blackout curtains

Palace View Premium Deluxe Twin Room Non Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite Twin Non Smoking

Minibar, in-room safe, desk, blackout curtains

Junior Suite Twin Non Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite King Non Smoking

Minibar, in-room safe, desk, blackout curtains

Junior Suite King Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Palace View Superior Twin Room Non Smoking

Minibar, in-room safe, desk, blackout curtains

Palace View Superior Twin Room Non Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Palace Side Comfort Twin Room

Minibar, in-room safe, desk, blackout curtains

Palace Side Comfort Twin Room

  • Sleeps 2
  • 2 Single Beds

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About the area

Tokyo

The Tokyo Station Hotel is located in Chiyoda, a neighbourhood in Tokyo, and is near a metro station. Toyosu Market and Ginza Six are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Ueno Park and Tokyo Bay. Ueno Zoo and KidZania Tokyo are not to be missed.
Visit our Tokyo travel guideOpens in a new window

What's nearby

  • Tokyo International Forum - 9 min walk
  • Tokyo Imperial Palace - 2 min drive
  • Nippon Budokan - 3 min drive
  • Tokyo Tower - 4 min drive
  • Tokyo Dome - 4 min drive

Getting around

  • Tokyo Station - 1 min walk
  • Otemachi Station - 4 min walk
  • Tokyo (NRT-Narita Intl.) - 46 min drive

Restaurants

  • ‪ラーメン雷東京本丸店 - ‬3 min walk
  • ‪いろり庵きらくグランスタ丸の内店 - ‬3 min walk
  • ‪築地すし好和 グランスタ丸の内店 - ‬2 min walk
  • ‪ポケモン東京ばな奈 トウキョウステーション - ‬1 min walk
  • ‪京橋千疋屋フルーツパーラー 大丸東京店 - ‬3 min walk

About this property

The Tokyo Station Hotel

Boutique hotel near Tokyo Imperial Palace
Tokyo International Forum and Ginza Six are located near The Tokyo Station Hotel, which provides 2 coffee shops/cafes, dry cleaning/laundry services and 2 bars. Take some time to relax at the on-site spa. At the 6 on-site restaurants, enjoy lunch, dinner and Japanese cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as a health club.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), self-parking (surcharge) and multilingual staff
  • A lift, luggage storage and concierge services
  • Free newspapers, a ballroom and tour/ticket information
  • Guest reviews speak highly of the helpful staff and location
Room features
All 150 rooms feature comforts such as air conditioning, as well as perks such as free WiFi and safes. Guest reviews speak positively of the cleanliness rooms at the property.
More amenities include:
  • Bathrooms with bidets and shower/bath combinations
  • LCD TVs with digital channels
  • Fridges, coffee/tea makers and daily housekeeping

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (JPY 2,100 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: JPY 5,700 for adults and JPY 2,850 for children
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 6 restaurants

Restaurants on site

  • Blanc Rouge
  • Cantonese EN
  • Ristorante & Bar Enoteca
  • Sushi AOYAGI
  • Yakitori Seo

Things to do

  • Full-service spa
  • Health club

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Stroller

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Full-service spa

  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair-accessible parking

More

  • 3 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Ballroom
  • Banquet hall
  • Built in 1915
  • Designated smoking areas
  • Double-glazed windows

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels

Entertainment

  • LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Additional fees apply to children 4 - 12 years old for breakfast when sharing existing bedding in twin rooms and double rooms.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately JPY 5700 for adults and from JPY 2850 for children
  • Self-parking fee: JPY 2100 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Guests under 18 years old are not allowed in the spa
Guests with tattoos are not able to use the on-site public bathing facilities

Property is also known as

Hotel Tokyo Station
Tokyo Station Hotel
The Tokyo Station Hotel Japan
The Tokyo Station Hotel Hotel
The Tokyo Station Hotel Tokyo
The Tokyo Station Hotel Hotel Tokyo

Frequently asked questions

Is The Tokyo Station Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Tokyo Station Hotel?

Self-parking is available for JPY 2100 per night.

What time is check-in at The Tokyo Station Hotel?

Check-in start time: 3 PM; check-in end time: anytime.

What time is check-out at The Tokyo Station Hotel?

Checkout is at noon.

Where is The Tokyo Station Hotel located?

Located in Chiyoda, this spa hotel is within 1 mile (2 km) of Tokyo International Forum, Tokyo Imperial Palace and Ginza Six. Nippon Budokan and Tokyo Dome are also within 3 miles (5 km). Tokyo Station is only a 2-minute walk and Otemachi Station is 4 minutes.

The Tokyo Station Hotel Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 883 out of 1000 reviews" "
Rating 8 - Good. 94 out of 1000 reviews" "
Rating 6 - Okay. 16 out of 1000 reviews" "
Rating 4 - Poor. 5 out of 1000 reviews" "
Rating 2 - Terrible. 2 out of 1000 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Marie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful and conveniently located by Tokyo station so you can easily access transfers to other parts of the city or the shinkansen. The staff were very friendly and accomodating.
Stayed 2 nights in Jun 2024

10/10 Excellent

duong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best experience. Staff were super helpful and understood English. They went out of their way to help me with everything I asked. They will even guide you to your shinkansen
Stayed 1 night in Jun 2024

10/10 Excellent

Jeanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel rooms friendly and helpful staff and great location.
Stayed 1 night in Jun 2024

10/10 Excellent

Eddie

Liked: Cleanliness, amenities, property conditions & facilities
Excellent property with subtle exclusivity.
Stayed 2 nights in Jun 2024

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the history and the layout of the hotel. The staff was outstanding, especially our concierge, Marie Antoinette. she was wonderful finding us a fantastic sushi restaurant on late notice and provided us with great transportation options. Marie Antoinette really made our stay seamless and more enjoyable.
Stayed 1 night in Jun 2024

10/10 Excellent

Connie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is an outstanding hotel. The service, rooms, breakfast, and location are all exceptional. Cannot recommend highly enough.
Stayed 3 nights in May 2024

10/10 Excellent

Andrew

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very helpful and sent someone to meet my family at the Shinkansen train platform to help with luggage.
Stayed 4 nights in May 2024

10/10 Excellent

SHEUNG PING

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and it is neat.
Stayed 3 nights in May 2024

10/10 Excellent

Dominique, Sinking Spring

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The question should be what was not to like??? And that answer would be, nothing!! This hotel was fabulous. The rooms large by Japanese standards, a super sized King bed, extremely quiet, never heard anything while in the room. Surprisingly since it is above on of the largest train stations in all of Tokyo. The staff is all about service! We were warmly greeted every time we entered the lobby area. The concierge was stellar!! We stayed here our last two nights in Japan and the concierge made two excellent dinner recommendations which turned out to be our favorite meals in Tokyo. The location is excellent, close to all types of transportation and the shopping area of Ginza is close by. The breakfast buffet rivals some of the world’s best hotel brunches and features American and Japanese options. That alone might be reason to stay here. I wouldn’t hesitate to stay here again.
Stayed 2 nights in May 2024

10/10 Excellent

Pauline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and hotel were excellent in every way.
Stayed 2 nights in May 2024